Sabriyya Mentor
Conyers
Summary
Reliable and alert Security Guard with experience in access control, surveillance, incident reporting, and customer service. Strong ability to remain calm under pressure, de-escalate conflicts, and maintain safe environments for employees and visitors. Background in leadership, healthcare, and fast-paced workplaces with a focus on professionalism, awareness, and policy enforcement
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Shift Leader
Jersey Mikes
Conyers, GA
- Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored new team members on operational procedures and customer service.
- Managed inventory levels, coordinating stock replenishment to minimize shortages.
- Implemented process improvements that enhanced service speed and customer satisfaction.
- Scheduled staff shifts effectively to optimize labor resources during peak hours.
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Conducted regular team meetings to communicate goals and promote teamwork.
- Maintained cleanliness and organization of workspace in compliance with health regulations.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Home Health Aide
Personal Touch Home Health
Brooklyn, NY
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Maintained accurate records of client care and progress notes.
- Provided emotional support and companionship to clients and families.
- Implemented care plans tailored to individual client needs.
- Educated clients on proper medication management and health routines.
- Coordinated transportation for clients to medical appointments as needed.
- Collaborated with interdisciplinary teams to optimize client outcomes.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
Care Parrtner
Crown Height Rehabilitation Center
Brooklyn, NY
- Assisted residents with daily living activities, promoting independence and comfort.
- Collaborated with healthcare team to implement personalized care plans for residents.
- Monitored and documented vital signs, ensuring accurate health records for each resident.
- Facilitated recreational activities to enhance social engagement among residents.
- Communicated effectively with families regarding resident progress and care updates.
- Trained new staff on best practices for resident care and safety protocols.
- Supported infection control measures, contributing to a safe environment for all residents.
- Served as an advocate for patients'' rights, upholding ethical standards in all aspects of care provision.
- Monitored vital signs and reported any abnormalities to medical staff for prompt attention and treatment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing personalized care and support throughout their stay.
- Facilitated the smooth transition between shifts by providing detailed hand-off reports to incoming care partners.
- Contributed to a welcoming atmosphere by maintaining clean and organized patient rooms, common areas, and workspaces.
- Enabled efficient healthcare team collaboration through timely information sharing about changes in patients' conditions.
- Delivered compassionate end-of-life care, providing comfort and dignity during the final stages of life.
- Maintained accurate documentation of patient progress, enabling effective communication among healthcare professionals.
- Provided emotional support to patients and families, fostering a positive environment during difficult times.
Secretary Assistant
YMCA
Brooklyn, NY
- Managed front desk operations, ensuring efficient visitor check-in and support.
- Coordinated scheduling for facility usage and program registrations.
- Assisted in organizing community events, enhancing participant engagement and experience.
- Maintained accurate records of member accounts and transactions for reporting purposes.
- Provided training and support to new staff on office procedures and software systems.
- Collaborated with team members to streamline administrative processes, improving workflow efficiency.
- Developed communication materials for program promotions, increasing outreach effectiveness.
- Implemented filing system improvements, ensuring quick access to important documents and resources.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Manager
McDonalds
Conyers, GA
- Supervised daily operations, ensuring adherence to food safety and sanitation standards.
- Trained and developed team members on customer service protocols and operational processes.
- Implemented inventory control measures, reducing waste and optimizing stock levels.
- Analyzed customer feedback to enhance service quality and improve guest satisfaction ratings.
- Coordinated staff schedules to maintain optimal coverage during peak hours, improving efficiency.
- Oversaw cash handling procedures, ensuring accuracy in transactions and financial reporting.
- Led team meetings to communicate goals, address challenges, and foster a collaborative environment.
- Developed training materials for new employees, streamlining onboarding and enhancing skills development.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved safety procedures to create safe working conditions for workers.
Esthetician
European Wax
Lawrenceville Ga
- Monitored premises to ensure safety and prevent unauthorized access.
- Conducted regular patrols to detect suspicious activity or security breaches.
- Assisted in maintaining a secure environment through vigilance and quick response.
- Collaborated with team members to follow established security protocols effectively.
- Provided reports on incidents and observations during shifts for record-keeping.
- Engaged with visitors and staff to promote awareness of safety procedures.
- Supported emergency response efforts by following training protocols during incidents.
- Learned and adhered to company policies regarding safety and security measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Enhanced team morale and cohesiveness with regular training sessions on security best practices.
- Initiated community watch program, strengthening ties between security personnel and local residents.
- Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
Security Guard
Allied Universal Security Services
Lithia Springs
09.2025 - 11.2025
- Monitored premises to ensure safety and prevent unauthorized access.
- Conducted regular patrols to detect suspicious activity or security breaches.
- Assisted in maintaining a secure environment through vigilance and quick response.
- Collaborated with team members to follow established security protocols effectively.
- Provided reports on incidents and observations during shifts for record-keeping.
- Engaged with visitors and staff to promote awareness of safety procedures.
- Supported emergency response efforts by following training protocols during incidents.
- Learned and adhered to company policies regarding safety and security measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Enhanced team morale and cohesiveness with regular training sessions on security best practices.
- Initiated community watch program, strengthening ties between security personnel and local residents.
- Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
Warehouse Associate
Amazon
05.2025 - 08.2025
- Followed facility safety and security procedures to protect employees and merchandise.
- Identified and reported hazards, suspicious activity, and policy violations to leadership.
- Maintained accurate inventory records and handled high-value products with care.
- Worked in a fast-paced environment requiring attention to detail and accountability.
- Collaborated with team members to maintain secure and organized operations
Lotter/manager
Dealbadger
Stonecrest Ga
12.2024 - 04.2025
- Led cross-functional teams to enhance operational efficiency and achieve strategic goals.
- Developed process improvement initiatives that streamlined workflows and reduced bottlenecks.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Facilitated training sessions to improve employee skill sets and ensure compliance with company standards.
- Analyzed market trends to inform strategic decision-making and drive business development efforts.
- Implemented key performance indicators to monitor progress and identify areas for improvement.
- Collaborated with stakeholders to align project objectives with organizational vision and priorities.
- Oversaw budget management, ensuring resource allocation aligned with strategic initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Security Guard
Prosegur
Atlanta, GA
03.2024 - 04.2025
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Assisted in the development of comprehensive security plans for special events and occasions.
- Enhanced security measures for VIP visits, coordinating closely with executive protection teams.
- Coordinated with local law enforcement during investigations, aiding in resolution of several critical incidents.
- Streamlined visitor check-in processes, enhancing efficiency of entry protocols.
Cna
Pruitt Health
Covington Ga
03.2024 - 01.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported significant changes to nursing staff.
- Maintained cleanliness of patient areas, adhering to infection control protocols.
- Documented patient care accurately in electronic health records systems.
- Implemented best practices for mobility assistance, promoting patient independence.
- Educated patients and families on healthcare routines and safety measures.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Provided emotional support to patients, fostering a compassionate environment.
- Assisted patients with daily living activities, promoting independence and dignity.
Crew Trainer/Manager
McDonald's
Lithonia, GA
11.2023 - 12.2024
- Trained new employees on operational procedures and customer service standards.
- Demonstrated proper food safety practices to maintain hygiene and quality.
- Assisted in scheduling team shifts to optimize staffing levels during peak hours.
- Provided ongoing feedback to crew members to enhance performance and efficiency.
- Supported management in maintaining inventory accuracy through regular audits.
- Conducted regular training sessions to ensure compliance with company policies.
- Encouraged teamwork and collaboration among crew members for improved service delivery.
- Implemented best practices for equipment usage, reducing downtime and improving workflow.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
- Streamlined onboarding process for new hires, reducing time to full productivity.
- Tailored training programs to meet unique needs of each crew member, promoting culture of continuous learning.
- Adapted training content to reflect changes in company policies and industry standards, ensuring that crew members are always up-to-date.
- Improved team cohesion with organization of regular communication workshops, fostering better teamwork and understanding.
- Promoted culture of safety by conducting regular safety drills and ensuring adherence to health and safety guidelines.
Education
High School Diploma -
Medgar Evers Preparatory High School
Brooklyn, NYSkills
- Access Control & Patrols
- Surveillance Monitoring (CCTV)
- Incident & Daily Reporting
- Conflict De-escalation
- Emergency Response
- Customer Service
- Attention to Detail
- Team Leadership
- HIPAA & Confidentiality Awareness
Certification
- Certified Nurse Assistant (CNA) – Hillendell Medical Training, Stone Mountain, GA
- Certified Medication Aide (CMA) – Hillendell Medical Training
- BLS – American Heart Association (Current
Timeline
Security Guard
Allied Universal Security Services
09.2025 - 11.2025
Warehouse Associate
Amazon
05.2025 - 08.2025
Lotter/manager
Dealbadger
12.2024 - 04.2025
Security Guard
Prosegur
03.2024 - 04.2025
Cna
Pruitt Health
03.2024 - 01.2025
Crew Trainer/Manager
McDonald's
11.2023 - 12.2024
Shift Leader
Jersey Mikes
Home Health Aide
Personal Touch Home Health
Care Parrtner
Crown Height Rehabilitation Center
Secretary Assistant
YMCA
Manager
McDonalds
Esthetician
European Wax
High School Diploma -
Medgar Evers Preparatory High School