Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
Work History
Leasing Agent
Distinguished Property Management
2024 - Current
Conducted property tours, showcasing features and amenities to prospective tenants.
Assisted in processing rental applications, ensuring compliance with company policies.
Responded to tenant inquiries, providing timely information and resolving concerns.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Scheduled various contractors to complete needed work on vacant and occupied units.
Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
Seasonal Support Driver
UPS
11.2024 - 12.2024
Operated delivery vehicle safely, adhering to all traffic regulations and company policies.
Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
Managed timely deliveries, optimizing routes for efficiency and customer satisfaction.
Maintained accurate logs of mileage, fuel usage, and delivery times for reporting purposes.
Assisted in loading and unloading cargo, ensuring secure transport of goods.
Communicated effectively with dispatchers to coordinate schedules and address issues promptly.
Provided exceptional customer service during deliveries, fostering positive client relationships.
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Receptionist
SIS Industry Soultions
01.2011 - 02.2020
Managed multi-line phone system, directing calls to appropriate departments.
Greeted and assisted visitors, ensuring a welcoming environment.
Scheduled appointments and maintained calendar for office staff.
Processed incoming and outgoing mail, enhancing communication efficiency.
Maintained organized front desk area, improving overall workflow.
Handled visitor inquiries and provided accurate information promptly.
Collaborated with team members to streamline office operations effectively.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Maintained confidentiality of information regarding clients and company.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Maintained visitor log for entering and leaving facility for security purposes.
Utility Officer
Walden Security
2012 - 2014
Monitored premises to ensure safety and security protocols were followed consistently.
Prepared detailed reports on daily activities and security breaches for management review.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedure
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring cctv
Security Officer at Sentinel Management Group, Real Estate Property ManagementSecurity Officer at Sentinel Management Group, Real Estate Property Management