Safonya Smith
Albany
Summary
Seeking a retail position to utilize training and customer service experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Travel CNA
J&S Homecare Services
01.2018 - Current
- Enhanced patient comfort through effective support with daily living activities. Proactively monitored vital signs, enabling healthcare teams to respond swiftly to changes. Documented care provided and observations meticulously, contributing to high-quality patient care. Partnered with multidisciplinary teams to create tailored care plans that addressed individual patient needs.
Warehouse Worker
Amazon
06.2024 - 03.2025
-  Managed inventory control by receiving, storing, and shipping healthcare supplies efficiently to ensure continuous availability of essential items.
-  Operated forklifts and pallet jacks, adhering to safety regulations and protocols.
-  Collaborated with team members to optimize storage solutions and streamline warehouse processes, resulting in improved productivity and reduced operational costs.
Healthcare Specialist
Tallahassee Primary Care Associates
02.2021 - 03.2024
- Assisted in coordinating patient care initiatives to improve service delivery and enhance patient satisfaction. Supported appointment scheduling processes to minimize wait times for patients and boost operational efficiency. Aided in conducting patient assessments to document accurate medical histories and maintain compliance with healthcare standards. Guided junior staff on effective patient interaction techniques and medical record management practices.
-  Provide comprehensive care to patients while collaborating with healthcare teams to develop and implement personalized treatment plans.
-  Utilize electronic health records (EHR) systems to maintain accurate patient data and ensure confidentiality.
-  Educate patients and families about health conditions, medications, and treatments to enhance understanding and compliance.
Personal Care Aide | S&Health Care Services
Armeo Gene Carley
01.2017 - 06.2021
- Meets the needs of patients, physicians, and clients by offering comprehensive personal care services such as housekeeping, laundry, meal preparation, manicures, pedicures, transport to appointments, shopping and run errands.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored clients' health conditions, reporting any changes to medical staff promptly.
- Trained new aides on best practices for client care and safety protocols.
- Coordinated transportation for clients to medical appointments and social activities.
Education
Diploma - Culinary Arts
Albany Technical College
05.2015
Certificate - Culinary Arts
Sav Georgia Regional Academy
05.2014
Skills
- CPR & First Aid Certified
- Experienced in Culinary
- Customer Service
- Warehouse
- Patient care
- HIPAA compliance
- Vital signs monitoring
- Packaging and labeling
- Picking and packing
- Heavy lifting
- Loading and unloading
- Clear communication
- Attention to detail
- Problem-solving
- Compassionate
- Companionship and emotional support
- Safety precautions
- Healthcare ethics
- Mobility assistance
Certification
- CPR
- CNA - Certified Nurse Assistant
- CNA - Certified Nursing Assistant
Timeline
Warehouse Worker
Amazon
06.2024 - 03.2025
Healthcare Specialist
Tallahassee Primary Care Associates
02.2021 - 03.2024
Travel CNA
J&S Homecare Services
01.2018 - Current
Personal Care Aide | S&Health Care Services
Armeo Gene Carley
01.2017 - 06.2021
Diploma - Culinary Arts
Albany Technical College
Certificate - Culinary Arts
Sav Georgia Regional Academy