Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sahana Sinan

Woodstock

Summary

Resourceful candidate brings drive, ambition and creativity to company. Responsible and mature team player knowledgeable in content creation and management and audience engagement. Unstoppable and enthusiastic collaborator committed to reacting appropriately and quickly to new challenges and contributing to company's success.

Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.

Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.

Consistently recognized for hard work, attention to detail and goal achievement.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Experienced with training new cashiers to ensure smooth operations and optimal customer service. Utilizes effective communication and problem-solving skills to address challenges and improve performance. Track record of creating and delivering comprehensive training programs that meet organizational goals.

Overview

1
1
year of professional experience

Work History

Shift Leader

Wingstop
05.2025 - Current
  • Supervised daily operations to ensure efficient workflow and high-quality service.
  • Trained and mentored new team members on operational procedures and customer service standards.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Cashier Trainer

Wingstop
07.2024 - 05.2025
  • Trained new cashiers on register operation and customer service techniques.
  • Developed training materials to enhance onboarding efficiency for cashier staff.
  • Assisted in managing daily cash drawer reconciliations to ensure accuracy.
  • Collaborated with management to identify areas for improvement in cashier workflows.
  • Monitored compliance with company policies during cashier transactions and training sessions.
  • Facilitated role-playing scenarios to enhance cashiers' sales techniques and product knowledge.
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Helped customers complete purchases, locate items, and join reward programs.

Social Media Intern

Jozi Productions
10.2025 - Current
  • Developed engaging content for social media platforms to increase audience interaction.
  • Edited and scheduled posts across various platforms ensuring consistent messaging and timing.
  • Engaged with followers, responding to inquiries and fostering community engagement online.
  • Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
  • Enhanced online presence with innovative marketing strategies tailored to specific target audiences.
  • Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
  • Optimized social media content for maximum engagement and reach.


Education

High School Diploma -

River Ridge High School
Woodstock, GA
05-2024

Nursing

Chattahoochee Technical College
Marietta, GA
05-2029

Skills

  • Sales and Upselling
  • Friendly, positive attitude
  • Customer engagement
  • Creative thinking
  • Cash handling
  • Positive attitude
  • Team leadership
  • Customer service focus

Timeline

Social Media Intern

Jozi Productions
10.2025 - Current

Shift Leader

Wingstop
05.2025 - Current

Cashier Trainer

Wingstop
07.2024 - 05.2025

High School Diploma -

River Ridge High School

Nursing

Chattahoochee Technical College
Sahana Sinan