Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salem Matute

Savannah

Summary

Results-driven professional with extensive training and development experience. Proven ability to enhance team performance through strong communication and leadership skills. Committed to delivering exceptional customer service and fostering effective collaboration. Adaptable and proactive, with a strong work ethic and quick learning capabilities.

Overview

5
5
years of professional experience

Work History

VRETS process guide

Amazon
Pooler
10.2023 - Current
  • Coordinated daily workflow to maintain operational standards compliance.
  • Analyzed data to identify trends in customer service issues.
  • Monitored employee productivity, providing constructive feedback and coaching.
  • Ensured adherence to company policies, objectives, and communication goals.
  • Developed and upheld a safe working environment, following all safety protocols.
  • Managed team of XX employees, achieving high productivity and quality standards.

Flow process guide

Amazon
Pooler
10.2024 - 06.2025
  • Monitored workflow to ensure adherence to operational guidelines.
  • Collaborated with cross-functional teams to address and resolve operational challenges.
  • Facilitated open communication between upper management and staff for effective process updates.
  • Addressed interpersonal conflicts within the team, promoting a harmonious work environment.

Cashier Team Lead

Walmart
Savannah
01.2021 - 10.2023
  • Trained new cashiers on register operations and customer service techniques.
  • Collaborated with management on promotional events and product placement strategies.
  • Developed strong working relationships with team members to foster collaboration.
  • Ensured compliance with all safety regulations while performing tasks.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.

Education

High School Diploma -

Liberal Studies At Savannah High
Savannah, GA
05-2022

Some College (No Degree) -

Southern New Hampshire University
Hooksett, NH

Skills

  • Training and development
  • Effective communication
  • Supervision and leadership
  • Data management
  • Safety compliance
  • Networking

Timeline

Flow process guide

Amazon
10.2024 - 06.2025

VRETS process guide

Amazon
10.2023 - Current

Cashier Team Lead

Walmart
01.2021 - 10.2023

High School Diploma -

Liberal Studies At Savannah High

Some College (No Degree) -

Southern New Hampshire University

Similar Profiles

CREATE PROFILE
Salem Matute