Saleria Henderson
Atlanta
Summary
Results-driven professional with expertise in customer service and conflict resolution. Proficient in communication and problem-solving, ensuring high levels of customer satisfaction. Strong team collaborator with adaptability to dynamic environments and a focus on achieving organizational goals through effective service delivery.
Overview
12
12
years of professional experience
Work History
Cashier
Popeyes Chicken
05.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new staff on cash handling procedures and customer service standards.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
Security Site Supervisor
Allied Universal
04.2024 - 11.2024
- Ensured compliance with post orders through effective security operation supervision.
- Optimized scheduling to achieve full coverage and enhance operational efficiency.
- Conducted regular patrols, addressing property issues and reinforcing tenant safety.
- Trained officers to improve understanding and execution of their security duties.
- Filled shifts as needed, maintaining security presence and minimizing disruptions.
Security
Six Flags Over Georgia
05.2022 - 03.2023
- Reduced incidents by optimizing security protocols for guest and staff safety.
- Enhanced traffic flow by coordinating effective parking logistics and management strategies.
- Ensured secure guest departures through nightly area safety checks and assessments.
- Minimized risks by enhancing security measures and ensuring rapid response times.
- Achieved significant incident reduction through proactive safety management initiatives.
Picker Packer
Walmart Distribution Center
07.2020 - 11.2021
- Streamlined order preparation by accurately tagging boxes and scanning barcodes.
- Ensured compliance by measuring and weighing packages for shipping accuracy.
- Facilitated shipment readiness by scanning packages before loading dock transfer.
- Maintained tracking system by uploading package data through barcode scans.
- Verified dimensions and specifications for packages to meet shipping standards.
Cashier
Wendy's
05.2018 - 06.2020
- Processed credit cards, checks, gift cards, and coupons efficiently.
- Reported accidents and unsafe conditions to management immediately.
- Maintained cleanliness in checkout areas, including mopping and trash disposal.
- Trained cashiers on company policies and procedures for effective operations.
- Balanced cash register by counting cash at the start and end of shifts.
- Ensured cashier lanes and store shelves were well-stocked to drive sales.
Sales Associate
Walmart
02.2016 - 10.2018
- Enhanced customer satisfaction by providing tailored merchandise recommendations.
- Organized and restocked merchandise to create visually appealing displays.
- Monitored store specials and ensured compliance with payment policies and security protocols.
Cashier
Bojangles
07.2014 - 08.2016
- Processed payments using credit cards, checks, gift cards, and coupons.
- Reported accidents and unsafe conditions promptly to management.
- Trained new cashiers on company policies and operational procedures.
- Summarized daily transactions by accurately totaling received payments.
- Executed POS transactions, including checks, cash, credit, and refunds.
Shift Leader
Ben Hill Grill
06.2014 - 08.2016
- Surpassed sales targets by motivating employees and promoting key products.
- Assessed customer needs to recommend suitable products and services effectively.
- Tracked daily transactions, generating accurate invoices and financial reports.
- Guided team members in implementing effective operational and sales strategies.
- Maintained professional relationships with suppliers and customers for optimal collaboration.
Education
High School -
Daniel McLaughlin Therrell High School
Atlanta, GA01.2014
Diploma - Medical Administrative Assistant
Ultimate Medical Academy
Clearwater, FL01-2026
Skills
- People-oriented
- POS software
- Computer literate
- Communication
- Shipment processing
- Upselling
- Sales
- Performance evaluations
- Interpersonal skills
- Google Drive
- Business analysis
- Inventory management
- Customer service
- Staff management
- Cash register
- Data entry
- Negotiation
- HIPAA compliance
- Workflow coordination
- Patient scheduling
- Medical office management
- Appointment scheduling
- Patient confidentiality adherence
- Appointment coordination
Timeline
Cashier
Popeyes Chicken
05.2025 - Current
Security Site Supervisor
Allied Universal
04.2024 - 11.2024
Security
Six Flags Over Georgia
05.2022 - 03.2023
Picker Packer
Walmart Distribution Center
07.2020 - 11.2021
Cashier
Wendy's
05.2018 - 06.2020
Sales Associate
Walmart
02.2016 - 10.2018
Cashier
Bojangles
07.2014 - 08.2016
Shift Leader
Ben Hill Grill
06.2014 - 08.2016
High School -
Daniel McLaughlin Therrell High School
Diploma - Medical Administrative Assistant
Ultimate Medical Academy