Experienced Manager with years of leadership, organizational, and team-building skills working Hospitality Industry. Conscientious and respectful professional who is dedicated to ensuring team and operational success.
Overview
6
6
years of professional experience
Work History
Store Manager
Butter & Cream
05.2023 - 01.2024
Managed inventory control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through positive communication and feedback.
Rotated merchandise and displays to feature new products and promotions.
Manage Catering events ranging from child birthday parties to Emory Freshman Orientation.
Assistant General Manager
CAVA
01.2023 - 05.2023
Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined team members in accordance to company policy.
Resolved problems promptly to elevate customer approval.
Managed team schedule with eye for coverage needs and individual strengths.
Perform weekly inventory and ordering.
Assistant Residence Hall Manager
UCLA
08.2021 - 07.2022
Oversaw 3000 students spread out over 1400 rooms.
Reported and documented maintenance/pest control requests and scheduled appropriate services.
Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
Delivered emergency 24-hour on-call service for tenants on building issues.
Events Specialist
UCLA Luskin Catering And Conferences
07.2019 - 08.2021
Manage setup and running of events across UCLA. Including (but not limited to) student org events, graduations, weddings, and sporting events.
Train and supervise team members on running, and maintenance of, AV equipment.
Assistant Food Service Manager
UCLA Dining Services
09.2017 - 07.2019
Hire and train new career and student staff
Provide performance evaluations to all team members under my supervision
Work with team members to perform interpersonal grievance resolution.
Provide complaint and grievance resolution for all guests.
Education
Bachelor of Science - Biology
University of California - Los Angeles
Los Angeles, CA
2017
Timeline
Store Manager
Butter & Cream
05.2023 - 01.2024
Assistant General Manager
CAVA
01.2023 - 05.2023
Assistant Residence Hall Manager
UCLA
08.2021 - 07.2022
Events Specialist
UCLA Luskin Catering And Conferences
07.2019 - 08.2021
Assistant Food Service Manager
UCLA Dining Services
09.2017 - 07.2019
Bachelor of Science - Biology
University of California - Los Angeles
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