Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAM CUTTER III

Savannah

Summary

Dynamic professional with extensive experience in customer service and operations management at Lowes Home Improvement. Proven ability to enhance productivity through effective teamwork and communication. Skilled in operating reach trucks and fostering positive guest relationships, ensuring satisfaction and loyalty. Dependable and self-motivated, consistently meeting deadlines and exceeding expectations.

Overview

10
10
years of professional experience

Work History

MST

Lowes Home Improvment
01.2025 - Current
  • Removing pallets with reach truck/ forklift
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.


Valet Supervisor

PMC
09.2018 - Current
  • Supervised valet team members for improved productivity and adherence to company policies.
  • Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
  • Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
  • Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.

Service Engineer

TICO
01.2024 - 01.2025
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • drove Jockey trucks
  • Change tires
  • Fix Broken mirrors/ AC

District Manager

CCS
12.2023 - 12.2024

Managed 15 properties in Pooler, Savannah, and SC.

-Overseeing and making sure that all employees clocked in on time along with correct duties.

-Payroll weekly

  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.

Valet Attendant

AAA
02.2016 - 10.2018

Making sure guest receive their car in a timely manner.

  • Welcomed arriving guests and explained car retrieval procedures.
  • Established positive guest relationships through consistent delivery of excellent customer service.

Assisting guest with great places to visit in Savannah.

Making sure everybody is parking in designated spots.

  • Assisted in the training of new team members, ensuring consistent service quality across all attendants.
  • Demonstrated strong multitasking abilities while navigating busy work environments under pressure situations.

Driver

Enterprise Rent-A-Car
01.2015 - 02.2016

Responsible for care and maintenance of cars on lot.

Responsible for shuttling cars to and from car washes and dealerships for servicing.

Assist with local automobile deliveries.

Perform basic maintenance checks

Education

Associate of Arts -

University of Phoenix
Tempe, AZ
05-2021

WINDSOR FOREST HIGH SCHOOL
Savannah, GA
06-2011

Skills

    Reach Truck

    Fork Lift

    Guest Service

    Communication skills

    Valet

    Hospitality

    Driving

    Heavy Lifting

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible

Timeline

MST

Lowes Home Improvment
01.2025 - Current

Service Engineer

TICO
01.2024 - 01.2025

District Manager

CCS
12.2023 - 12.2024

Valet Supervisor

PMC
09.2018 - Current

Valet Attendant

AAA
02.2016 - 10.2018

Driver

Enterprise Rent-A-Car
01.2015 - 02.2016

Associate of Arts -

University of Phoenix

WINDSOR FOREST HIGH SCHOOL
SAM CUTTER III