Samantha Bowen
Hinesville
Summary
Results-driven supervisor known for high productivity and efficient task completion. Specialize in curriculum development, employee engagement strategies, and performance improvement techniques. Excel in communication, leadership, and adaptability, ensuring successful building outcomes and enhanced team performance.
Overview
16
16
years of professional experience
Work History
Operations Coordinator
FedEx Ground
Savannah, GA
11.2025 - Current
- Coordinated daily operations to enhance workflow efficiency and productivity.
- Coordinated with private contractors to ensure their success.
- Developed and implemented training programs for new team members on operational protocols.
- Analyzed logistics data to identify areas for process improvement and growth opportunities.
- Worked in customer support program dealing with customer complaints, property damages, and disputed deliveries on a daily bases.
Trainer
FedEx
Pooler , GA
04.2024 - Current
- Acted as manager over load sides upon operational needs, ran areas successfully, retained talent, and ensured all metrics were surpassed.
- Acted as manager over Vanlines to meet company needs and set sorts up for success.
- Created new processes and systems for the unload, auto dim, load sides, and vanlines to ensure operations is as efficient as possible.
- Mentored and supervised roughly over 100 new hires, providing hands-on guidance and feedback to ensure proficiency in package handling and compliance with company standards.
- Coordinated with management to address training needs and adjust programs based on evolving company requirements and available staff to ensure all new hires are properly trained and allocated to best meet their skill sets, skill levels, and operational needs.
- Trained on YMS and Yard Central, acted as YMS admin
- Documented all training activities including attendance records, feedback forms, surveys.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Managed multiple projects simultaneously while adhering to tight deadlines.
Operations Supervisor
FedEx
Pooler, Georgia
02.2025 - 10.2025
- Operated every area of the hub proficiently.
- Current unload manager and central control back up.
- Promoted 7 Package Handlers to Trainer
- Had a 98% Non-Conveyable Scan Compliance
- Created systems for small and overhead on non-conveyable belts to increase efficiency and productivity.
- Owned the safety above all culture and pushed it to new hires first and foremost.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Coordinated staff schedules to optimize workforce availability.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
Package Handler
FedEx
Pooler, GA
08.2023 - 04.2024
- Efficiently unloaded and sorted up to 35,000 packages from 55-60 trailers per shift to ensure timely processing and delivery.
- Regularly coordinated with team members and filled in to various lines to ensure the building ran optimally and streamlined package handling process to meet daily goals more efficiently.
- Cross trained in every area of the building.
- Reported any lost or damaged items to supervisors immediately upon discovery.
Voice Actress
Kindred Communications
Huntington, WV
12.2019 - 06.2023
- Voiced parts in multiple on-air ads for the Kindred Communications family of radio stations.
- Part time mascot for events for 93.7 the DAWG as needed to spread awareness and fan engagement at event the radio station attends throughout the surrounding area.
- Attended meetings with production teams in order to discuss project objectives and timelines.
- Collaborated with producers and directors to create desired sound effects and music elements in recordings.
Senior
Girl Scouts
Huntington, WV
08.2010 - 06.2023
- Coordinated a food drive to benefit Huntington High School's Cliff's Closet food pantry generating 1700 cans to stock the food bank. Generated outside interest leading to increased donations. Featured on WOWK TV news.
- Student volunteer helping younger Girl Scouts with badges and putting together projects to achieve higher level award.
- Drafted reports summarizing key findings from each iteration of the program, including successes achieved and challenges encountered along the way.
- Conducted regular meetings with mentor-mentee pairs to track progress and ensure goals were met.
Education
High School Diploma -
Huntington Highschool
Huntington, WV05.2023
Skills
- Performance monitoring
- Health and safety compliance
- Team leadership
- Performance evaluations
- Staff training
- Workflow optimization
- High-pressure environments
- Process improvement strategies
- Resource coordination
- Goal attainment
- Quality assurance controls
- Cross-functional communication
Accomplishments
- Bravo Zulu Award Recipient- 01/2026
- Package Handler of the Month - 01/2025
- OPS MANAGER OF THE MONTH -06/2025
- Girl Scouts GOLD Award
- Girl Scouts SILVER Award
- Girl Scouts BRONZE Award
Affiliations
- Volunteer Work (Salvation Army)-12/2018-12/2023
Participates in annual KETTLEBELL DRIVE by volunteering to assist in ringing bells and manning a kettle bell station at various local businesses.
Participated in the Salvation Army Thanksgiving event serving Thanksgiving meals to those less fortunate on the holidays.
- Volunteer work (Trapper Girls INC) -01/2019-06/2023
Assisted in trapping 20 community/feral cats humanely and brought them to a local veterinarian to provide spay and neutering procedures to help stem the exploding populations of feral cats in Huntington.
Assisted veterinarian in the aftercare process, caring for cats and kittens post operation until they were awake and functioning to transport them safely home.
Fostered 35 cats my last year, providing safe and warm homes to rehabilitate and care for cats and kittens until placement in permanent homes or until a shelter could adopting them out could be provided.
Timeline
Operations Coordinator
FedEx Ground
11.2025 - Current
Operations Supervisor
FedEx
02.2025 - 10.2025
Trainer
FedEx
04.2024 - Current
Package Handler
FedEx
08.2023 - 04.2024
Voice Actress
Kindred Communications
12.2019 - 06.2023
Senior
Girl Scouts
08.2010 - 06.2023
High School Diploma -
Huntington Highschool