Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Covert

White Oak

Summary

Dynamic professional with a proven track record at Sam's Club, excelling in customer service and food safety. Enhanced production efficiency by optimizing baking processes and reducing waste. Adept at fostering team collaboration and maintaining cleanliness standards. Reliable and responsible, consistently exceeding expectations through adaptive problem-solving and effective communication. Known for effective team collaboration and adapting to changing needs, ensuring reliability and results. Focused on maintaining clean, efficient workspace and following safety protocols, with unwavering commitment to customer satisfaction.

Overview

8
8
years of professional experience

Work History

Baker/Packer Associate

Sam's Club
05.2023 - 03.2025
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Increased production efficiency through effective time management and multitasking during busy periods.

Assistant Manager

Circle K Gas Station
06.2019 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Cashier

Burger King
07.2017 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Education

Coastal Plains Charter High
Kingsland
01-2020

Skills

  • Team player
  • Customer service
  • Active listener
  • Food safety and sanitation
  • Attention to detail
  • Cleanliness standards
  • Adaptive and creative
  • Management
  • Verbal and written communication
  • Inventory management
  • Reliable and responsible

Timeline

Baker/Packer Associate

Sam's Club
05.2023 - 03.2025

Assistant Manager

Circle K Gas Station
06.2019 - 06.2023

Cashier

Burger King
07.2017 - 06.2019

Coastal Plains Charter High

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Samantha Covert