Multitasking Implant Treatment Coordinator offering 17 years of experience with a background ensuring compassionate and knowledgeable service to patients. Detail-oriented professional with exemplary skills in delegating tasks, issue resolution and leading by example. Offering proactive planning and organizational talents. Skilled at maintaining and developing effective relationships with patients and staff. Willingness to take on added responsibilities to meet team goals. Passionate and dependable candidate wanting to expand my healthcare knowledge.
Provided excellent leadership skills directing five other assistants. Individually provided hands on training for all assistants. Oversaw all daily operations of staff and patient care. Participated in new staff interviews/hiring and yearly reviews of current staff members. Handled patient reviews positive or negative and managed it accordingly. Assisted in patient information gathering including billing and insurance. Coordinated continuing education courses for the staff and staying current in all staff requirements.
Maintained sterilization lab, supply stock and overall cleanness of patient rooms. Reviewed patient surgery cases and prepared accordingly. Effectively managed the flow of the schedule to help patients be seen in a timely manner. Preformed the after hours emergency post op calls.
Extensive knowledge with Straumann implant system. Reviewed surgery cases for the week and prepared various implant sizes and types for each specific patient. Maintained the sterilization and effectiveness of implant kits and handpieces. Preformed ISQ (implant stability) testing for final restoration. Coordinated with referring dentist for abutment and or locator placement. Managed implant returns and warranty replacements.
Prepared patients, treatment rooms and patient information for upcoming surgery.
Assisted the doctor in procedure by handing instruments, providing a clean and visible workspace.
Handled preoperative and post operative patient care.