Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Jackson

Lawrenceville

Summary

I'm an energetic, motivated, hardworking individual anxious to apply skills in an entry level customer service position. I'm attentive to individual needs, friendly, flexible, and eager to become a part of your team.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Back Office Supervisor

Advance Dermatology and Cosmetic Services
Lawrenceville, GA
10.2025 - Current

I oversee approximately 18 employees, order office supplies, maintain office updates in compliance with CLIA regulations, manage pathology logs, perform medical assistant duties, and work as a phlebotomist. Additionally, I ensure that the office is tidy and organized.

Server

Bubba's 33
Buford, GA
08.2022 - Current
  • Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
  • Accurately took food and drink orders from patrons and entered them into the POS system with minimal errors
  • Collaborated with kitchen staff to ensure timely delivery of meals to tables, maintaining high levels of customer satisfaction
  • Managed multiple tables simultaneously during busy shifts while maintaining attention to detail and accuracy
  • Handled guest inquiries, concerns, and complaints professionally and resolved issues promptly to ensure customer satisfaction
  • Maintained cleanliness of work area including tables, chairs, floors, utensils, glassware, etc
  • Assisted in setting up dining areas before opening hours by arranging table settings and decorations as per restaurant standards
  • Prepared dining area for new guests by cleaning tables quickly after previous customers left

Medical Assistant/ Histotech

Epiphany Dermatology
Brookhaven, GA
07.2023 - 10.2025
  • I perform a wide variety of patient care activities, assisting with surgical procedures, patient education, scribing for patient encounters, and physician support.

Medical Assistant

Georgia Dermatology Partners
Braselton, GA
06.2021 - 07.2023
  • I perform a wide variety of patient care activities, assisting with surgical procedures, patient education, scribing for patient encounters, and physician support.

Medical Assistant

Advance Dermatology and Cosmetic Surgery
Lawrenceville, GA
09.2016 - 05.2021
  • I performed a wide variety of patient care activities, assisting with surgical procedures, patient education, scribing for patient encounters, and physician support.

Server

Dave and Buster's, Inc
Lawrenceville, GA
11.2014 - 05.2017
  • Customer service ( taking food /drink orders , running food etc..)
  • Cash/credit card handling
  • Maintained a clean and safe environment for all guest .

Shift Supervisor

Romano's Macaroni Grill
Alpharetta, GA
12.2015 - 09.2016
  • Customer service ( taking food /drink orders , running food etc..)
  • Cash/credit card handling
  • Maintained a clean and safe environment for all guest .
  • Opening/Closing paperwork
  • Bar inventory

Server

Bahama Breeze
Duluth, GA
04.2012 - 12.2015
  • Customer service ( taking food /drink orders , running food etc..)
  • Cash/credit card handling
  • Maintained a clean and safe environment for all guest .

Server

Applebee's
Duluth, GA
03.2012 - 08.2013
  • Customer service ( taking food /drink orders , running food etc..)
  • Cash/credit card handling
  • Maintained a clean and safe environment for all guest .

Education

Associate's degree - Medical assistant

Kankakee Community College
Kankakee, IL
05.2011

Skills

  • Experience Administering Injections
  • EMR Systems
  • Phlebotomy
  • Patient Care
  • Medical Scheduling
  • Venipuncture
  • Triage
  • Medical Imaging
  • Medical Office Experience

Certification

  • Certified Medical Assistant
  • CPR Certification

Timeline

Back Office Supervisor

Advance Dermatology and Cosmetic Services
10.2025 - Current

Medical Assistant/ Histotech

Epiphany Dermatology
07.2023 - 10.2025

Server

Bubba's 33
08.2022 - Current

Medical Assistant

Georgia Dermatology Partners
06.2021 - 07.2023

Medical Assistant

Advance Dermatology and Cosmetic Surgery
09.2016 - 05.2021

Shift Supervisor

Romano's Macaroni Grill
12.2015 - 09.2016

Server

Dave and Buster's, Inc
11.2014 - 05.2017

Server

Bahama Breeze
04.2012 - 12.2015

Server

Applebee's
03.2012 - 08.2013

Associate's degree - Medical assistant

Kankakee Community College
Samantha Jackson