Overview
Work History
Timeline
Hi, I’m

Samantha Kindlinger

Atlanta
Samantha Kindlinger

Overview

23
years of professional experience

Work History

Orion

Client Experience Specialist
10.2020 - Current

Job overview

  • Developed strong relationships with clients, leading to increased loyalty and repeat business.
  • Achieved high levels of customer satisfaction through consistent delivery of quality work, attention to detail, and proactive problem-solving efforts.
  • Organized client events and workshops, fostering a sense of community among customers and promoting brand awareness.
  • Collaborated with cross-functional teams to ensure seamless client experience throughout all touchpoints.
  • Served as a liaison between clients and internal departments, ensuring timely resolution of any issues that arose during the engagement process.
  • Utilized CRM tools to manage client information effectively, streamlining daily tasks and simplifying reporting processes.
  • Trained new team members on best practices for delivering exceptional client experiences, raising overall performance standards across the team.
  • Provided comprehensive product knowledge and support, enabling clients to make informed decisions about their purchases.
  • Enhanced client satisfaction by addressing concerns promptly and providing personalized solutions.
  • Interacted with team members across departments to research and resolve customer issues.
  • Investigated and resolved customer inquiries and complaints quickly.

Timeline

Client Experience Specialist

Orion
10.2020 - Current

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Samantha Kindlinger