Samantha Mason
Savannah
Summary
Licensed aesthetician with five years of specialized experience delivering high-performance skincare in fast-paced spa environments. Combines expert technique, strong product knowledge, and intuitive client care to create results-driven, memorable treatments. Valued for reliability, professionalism, and the ability to make every client feel seen, understood, and genuinely cared for.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Customer Care Specialist
Savannah Hilton Head International Airport
Savannah
08.2024 - 09.2025
- Supported 50+ daily travelers with inquiries, scheduling and accommodations through digital systems
- Delivered high-quality customer service in a fast-paced, high-volume environment
- Applied conflict resolution strategies to de-esculate issues and ensure traveler satisfaction
Assistant Teacher
The Sanctuary Child Learning Center
11.2023 - 08.2024
- Maintained accurate digital records of attendance, progress, and incident reports
- Collaborated with parents and staff to ensure clear communication and child development goals
- Managed high-stress situations calmly and effectively
Aesthetican
The Spa at The Mansion on Forsyth
07.2022 - 02.2023
- Performed skin analysis to determine appropriate treatments and product recommendations for clients.
- Developed personalized skincare regimens based on individual client needs and goals.
- Educated clients on product benefits and application techniques to enhance their skincare routines.
Aesthetican
Poseidon Spa, JW Marriott Plant Riverside
07.2022 - 02.2023
- Managed daily scheduling and coordinated services in a high-volume environment
- Delivered clear communication and professional support to enhance client experience
- Collaborated with team members to streamline operations and ensure service accuracy
Aesthetican
Massage Envy
05.2021 - 04.2022
- Balanced multiple client appointments daily while maintaining accurate digital service records
- Educated clients on routines and product recommendations with clear documentation
- Built and maintained long-term client relationships through reliable communication and follow-up
Education
Aesthetician -
Advanced Aesthetics Academy
Hardeeville, SC12.2020
High School Diploma -
Georgia Achievement Charter High School
03.2017
Skills
- Facial treatments
- Microneedling techniques
- Hydrofacial application
- Microdermabrasion
- Chemical peel procedures
- Dermaplaning skills
- LED therapy expertise
- Facial waxing
- Brow tinting
- Skin analysis
- Product recommendations
- High frequency therapy
- Lymphatic drainage massage
- Personalized skincare routines
- Sanitation and safety protocols
- Melanoma recognition certification
- Client relationship management
- Conflict resolution
- Effective communication
- Time management
- Customer service excellence
- Product knowledge
- Empathy and patience
- Adaptability and flexibility
- Upselling techniques
Certification
The Skinny On Skin Program, Impact Melanoma
Certified in identifying early signs of melanoma for improved client safety
Certified in identifying early signs of melanoma for improved client safety
Timeline
Customer Care Specialist
Savannah Hilton Head International Airport
08.2024 - 09.2025
Assistant Teacher
The Sanctuary Child Learning Center
11.2023 - 08.2024
Aesthetican
The Spa at The Mansion on Forsyth
07.2022 - 02.2023
Aesthetican
Poseidon Spa, JW Marriott Plant Riverside
07.2022 - 02.2023
Aesthetican
Massage Envy
05.2021 - 04.2022
Aesthetician -
Advanced Aesthetics Academy
High School Diploma -
Georgia Achievement Charter High School