- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Avid Reader
- Watching Movies and TV Shows
- Dancing
- Enjoy hobbies that combine physical activity with outdoor exploration
- Horseback Riding
- Crafting and DIY Projects
- Adventure Travel
Samantha Washington
Austell
Summary
Dynamic and results-oriented professional with a proven track record at The Incline Effect and Gus World Famous Fried Chicken. Excelled in package handling and GPS navigation, enhancing delivery efficiency by 30%. Demonstrated exceptional multitasking and problem-solving abilities, ensuring high levels of customer satisfaction and service quality.
Personable and reliable with keen sense for timely and accurate deliveries. Understanding of basic navigation and route planning, combined with strong organizational skills. Dedicated to ensuring customer satisfaction through punctual and efficient service.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Delivery Associate
The Incline Effect
09.2024 - Current
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Streamlined package handling by organizing parcels for efficient loading and unloading.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Delivered packages to customer doorsteps and business offices.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Server/Waitress
Gus World Famous Fried Chicken
03.2018 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
No Degree - Nursing
UEI College
1564 Southlake Pkwy11-2019
Skills
- Loading and unloading
- Package handling
- GPS navigation
- Deadline adherence
- Load securing
- Fuel efficiency
Interests
Timeline
Delivery Associate
The Incline Effect
09.2024 - Current
Server/Waitress
Gus World Famous Fried Chicken
03.2018 - Current
No Degree - Nursing
UEI College
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