Samara Saenz
Braselton
Summary
High experience in customer service and a fast learner in any position. Reliable, dedicated, and a clean worker.
Overview
4
4
years of professional experience
Work History
Server
La Cazuela Restaurante
Lawrenceville, GA
02.2023 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Warehouse Associate
Dish Warehouse
Suwanee, GA
07.2022 - 02.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained clean, orderly work environment free of hazards.
Care Taker
Mennonite Coursing Home
Chihuahua Mexico
08.2019 - 02.2021
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
Education
High School -
Mountain Education Charter School
Gainesville, GASkills
- Supply Replenishment
- Managing Materials
- Safety Procedures and Protocols
- Time Management
- Medication Administration
- Customer Service
- Language Fluency
- Lifting and Sorting
- Safe Food Handling
- Cleaning Techniques
- Chemical Handling
- Teamwork
- Exceptional Communicator
Languages
Spanish
Native or Bilingual
Timeline
Server
La Cazuela Restaurante
02.2023 - 10.2023
Warehouse Associate
Dish Warehouse
07.2022 - 02.2023
Care Taker
Mennonite Coursing Home
08.2019 - 02.2021
High School -
Mountain Education Charter School