Samaria Austin
Covington
Summary
Achieves high customer satisfaction by delivering timely and friendly service across multiple tasks. Enhances customer engagement with positive attitude and effective communication during high-demand times.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
BlueRing Machining
08.2020 - Current
- Executed precise data entry and upheld customer records.
- Responded to inbound calls and addressed customer inquiries.
- Managed email correspondence and followed up on requests.
- Organized and filed paperwork to ensure accurate documentation.
- Processed invoices and assisted billing operations.
Customer Representative
Home Depot
02.2015 - 07.2020
- Assisted customers with inquiries about orders and services.
- Helped customers place orders and track shipments.
- Processed payments accurately and securely. Addressed customer issues and offered effective solutions.
- Maintained high standards of customer satisfaction.
Education
High School Diploma -
Alcovy High School
Covington, GAEsthetician
Georgia Career Institute
Conyers, GASkills
- Customer service
- Communication
- Teamwork
- First Aid/CPR certified
- Clinical work
- Billing and collection
- Medical terminology
- Esthetics
- Beauty and wellness
- Body treatment
- Organizational
- Time Management
- Problem Resolution
- Retail management
- Supervisor experience
- Analyzing
- Facial
- Waxing
Certification
Esthetician license, July 25, 2022 - September 2023
Timeline
Office Manager
BlueRing Machining
08.2020 - Current
Customer Representative
Home Depot
02.2015 - 07.2020
High School Diploma -
Alcovy High School
Esthetician
Georgia Career Institute