Samaria Johnson
Marietta
Summary
Dedicated and highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Skilled at working effectively with or without supervision and quickly mastering new skills. Possessing customer service, multitasking, and time management abilities. Committed to providing every customer with a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Caretaker
Oak Leaf Manor
04.2025 - Current
- Provided compassionate care to residents, assisting with daily tasks such as assistance to the bathroom and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of the common areas of the assisted living facility.
Food Service Liaison
WellStar Kennestone Hospital
10.2023 - 03.2025
- Effective communication between departments for improved service delivery and customer experience.
- Reading menu options to patients at the hospital and allowing them to pick food according to their diet.
- Enhanced customer satisfaction by addressing and resolving service issues promptly.
Family Support Specialist
Georgia H.O.P.E, Family and Children First Llc
06.2016 - 03.2023
- Used Ecasenotes to document case history.
- Demonstrated effective, culturally sensitive engagement with patients, families and partners.
- Educated clients and families on tools to communicate better and negotiate issues for improved family relationships.
- Gathered information from custodial parents and documented case history in case management software.
- Maintained confidentiality through stringent handling of charts and data.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
Cottage Life Assistant
Murphy Harpst Children’s Center
11.2015 - 11.2016
- Assisted children on campus with daily activities including before and after school routines, and on and off campus activities.
- Provided documentation and supervision of cottage activities
- Used intervention during moments of crisis for children on the cottage.
Cashier
Walmart
09.2014 - 06.2016
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Discounted purchases by scanning and redeeming coupons.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
Master of Cosmetology - Cosmetology
Paul Mitchell The School
Roswell, GA08-2025
Bachelor of Arts - Psychology, Existential Psychology, English
University of West Georgia
Carrollton, GA05.2012
High School Diploma -
Kennesaw Mountain High School
Kennesaw, GA05.2008
Skills
- Great at working in groups, flexible and highly dependable
- Great communication and interpersonal skills
- Great organization skills and great ability to multi task
- Computer skills: Expert in Windows programs, Microsoft Word, Microsoft Office, and Excel
- Client Advocacy
- Housekeeping tasks
- Personal care
- Safety awareness
- Adaptable problem-solving
- Creative thinking
- Team coordination
- Decision-making
- Timekeeping
Timeline
Caretaker
Oak Leaf Manor
04.2025 - Current
Food Service Liaison
WellStar Kennestone Hospital
10.2023 - 03.2025
Family Support Specialist
Georgia H.O.P.E, Family and Children First Llc
06.2016 - 03.2023
Cottage Life Assistant
Murphy Harpst Children’s Center
11.2015 - 11.2016
Cashier
Walmart
09.2014 - 06.2016
Master of Cosmetology - Cosmetology
Paul Mitchell The School
Bachelor of Arts - Psychology, Existential Psychology, English
University of West Georgia
High School Diploma -
Kennesaw Mountain High School
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