Samir Jha

Neptune Technology Group is a leading manufacturer of water utility management products designed to optimize metering and data collection

• Oversaw Enterprise Application and Data IT Programs, including the Subscription Management System, AWS Cloud Migration and Atlassian Jira Cloud Migration
• Spearheaded cross-functional team in large-scale application implementation initiatives, driving project success across multiple departments
• Led the migration of Enterprise Applications and Data (EAD) services to AWS Cloud and decommissioned the on-prem server, reducing operational costs by 30%
• Achieved 30% decrease in customer complaints, significantly enhancing user experience and satisfaction
• Implemented process improvement that led to 95% on-time delivery, ensuring project timelines were consistently met
• Successfully migrated two Jira instances to the Atlassian cloud, enhancing collaboration and project management capabilities, resulting in 40% increase in productivity and 50% reduction in maintenance and license costs
• Established Program Increment (PI) events, feature-level story mapping, grooming and cross-team demos
• Represented the program in the project kick-off, monthly Program Review Board (PRB) meetings with executives
• Managed EPICs, User Stories in Jira and created Jira Dashboard, Sprint Board for reporting and managing the Sprint
• Provided velocity metrics, identified areas for improvement, and guided the team achieving project goals and key performance indicators (KPIs)
• Represented the project in Change Advisory Boards (CAB) ensuring smooth transitions and minimizing disruptions
• Represented Program Review Board (PRB), CAB, Weekly Status Review (WSR), triage, and defects management
• Neptune Technology Group is a leading manufacturer of water utility management products designed to optimize metering and data collection

Capgemini is a multinational information technology (IT) services and consulting company and has grown to become a global leader in consulting, technology services, and digital transformation

• Directed global teams, championing digital and platform transformations across various sectors
• Managed a $6M budget program for Inspire Brands that successfully migrated 800 on-premises virtual machines to Azure Cloud
• Orchestrated a global rollout of McDonald’s eCommerce platform and Digital Transformation initiatives, enhancing customer engagement
• Oversaw modernization of legacy applications and cloud migration project for The Coca-Cola
• Capgemini is a multinational information technology (IT) services and consulting company and has grown to become a global leader in consulting, technology services, and digital transformation
• Collaborated with sales, delivery and service teams to manage seamless client experiences.
• Collaborated with sales teams to identify new business opportunities and expand the company''s client base.
• Evaluated post-engagement performance data to identify areas for improvement and implement strategies to enhance future engagements'' quality and effectiveness.
• Developed strong relationships with key stakeholders, resulting in long-term partnerships and increased revenue.
• Developed comprehensive project plans outlining key milestones, resource requirements, and deliverables to provide clients with a clear roadmap for success.

Inspire Brands is a multi-brand restaurant company established with the vision of strengthening great brands and supercharging their long-term growth. The company operates a diverse portfolio of well-known restaurant brands, including Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin Donuts, Jimmy John's, and Sonic Drive-In

• Managed $6M budget program to migrate approximately 800 on-premises virtual machines (VMs) from five data centers to the Microsoft Azure Cloud
• Provided program management and governance to customers migrating VMs to Cloud
• Implemented the Azure Landing Zone to host the migrated applications Documentation of Azure asset deployment
• Eliminated redundancy by identifying approximately 800 VMs for migration and enabling Inspire to decommission more than 1000 VMs
• Championed a 70% reduction in operating costs within months
• Inspire Brands is a multi-brand restaurant company established with the vision of strengthening great brands and supercharging their long-term growth
• The company operates a diverse portfolio of well-known restaurant brands, including Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin Donuts, Jimmy John's, and Sonic Drive-In

McDonald's Corporation is one of the world's leading global food service retailers and operates in over 38,000 locations in more than 100 countries

• Managed global rollout for eCommerce Platform and Digital Transformation to provide Microservice based architecture over cloud infrastructure
• Oversaw Product Lifecycle from feature request for Market, Solution & Design, feature development, Market Adoption, and Go Live
• Endeavored Digital Customer Systems, Integration Delivery with 3rd party and Loyalty Implementations
• Led a global team of over 20 members to drive the digital transformation program and deliver on $3 M dollar initiatives
• Liaised between IT leaders and market stakeholders to facilitate end-to-end project delivery
• Enhanced team productivity and achieved project delivery and capacity planning goals by identifying and monitoring both technical and non-technical tasks
• McDonald's Corporation is one of the world's leading global food service retailers and operates in over 38,000 locations in more than 100 countries
• Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.

• Company Overview: The Coca-Cola Company is a global beverage leader
• Managed Legacy Application Modernization (salesforce.com), Cloud Migration, and several projects that include a high budget and large program delivering mobile Salesforce Automation development and selling capabilities to approximately 8,500 front-line sales associates across U.S
• And Canada, re-platform to salesforce.com, Hyperion Essbase Upgrade and several fixed price engagements
• Cross-collaborated with Finance, Business, and Development teams to review rolling estimates and align project object scope, timeline dependencies, and status
• Initiated and executed the Support and Application Improvement plan
• Ensured stakeholders alignment with the scope changes and timelines by representing projects in Release Management, Architecture Review (ARB), and Change Management Approval (CAB)
• Solved business partner and application users' challenges by tracking Service-Now with defined SLA
• The Coca-Cola Company is a global beverage leader

Cox Automotive is a leading global provider of automotive services and technology. Cox Automotive is a subsidiary of Cox Enterprises

• Managed portfolio of core applications for Pre-sale, Sale, and Post sale functionalities
• Direct Build-To-Run engagement with a large team and revenues of $3.5M/year
• Organized frequent meetings with the Finance team to review the rolling estimate, the Business team, Development team to align project objective, scope, timeline, dependencies, and status
• Managed business requirements by reviewing Functional design documents to ensure they meet business requirements
• Ensured AS-IS status, including server specifications, database setting, size, indexes, applications list, interface list, and user’s security components of existing production environment have been documented
• Steered Integrations by ensuring all issues are fixed, and applications are receiving data from interfaces
• Launched scheduled production releases by coordinating with infrastructure, network, database support, and application support teams ensuring all the deployment/ releases are completed
• Reviewed business scenarios use cases and test entry and exit criteria for System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Cox Automotive is a leading global provider of automotive services and technology
• Cox Automotive is a subsidiary of Cox Enterprises