NAUREEN MEHMOOD
Boehringer Ingelheim
Snellville,GA
3
Languages
1
Certification
17
years of professional experience
Senior Analyst with 7 years of experience in data analysis and strategic insight generation to support business decisions. Utilizes advanced analytical tools to optimize processes and enhance productivity. Leverages data for trend analysis and root cause investigation, translating insights into actionable improvements that drive organizational success.
Work History
Senior Analyst – Promotional Operations (Coupons)
7 Years 7 Months- Managed pet owner equine coupon and rebate program operations to support accurate execution, coordinating Commercial Excellence, Finance, Marketing, IT, Customer Support, and external vendors to resolve program issues.
- Analyzed business data to identify trends, risks, and opportunities for process improvement.
- Used pricing information from responsible business team to compute minimum purchase thresholds and ensure ongoing coupon eligibility-rule compliance.
- Tracked third-party coupon processing compliance against established program rules using reporting, reviewed exception cases, and escalated discrepancies for resolution and correction.
- Built SQL-based data views and Qlik/Tableau dashboards for coupon and operational datasets to support reporting trend monitoring and root-cause issue investigation.
- Evaluated redemption activity rejection reasons and dispute cases, and reviewed vendor performance to identify patterns, anomalies, and potential control weaknesses and customer impact.
- Performed investigation into coupon eligibility system integration vendor processing and file transfer issues to support stable downstream eligibility processing; determined likely root causes and coordinated corrective action with IT and external partners.
- Provided subject matter guidance for coupon program operations, coordinating with customer experience marketing master data and external vendors to troubleshoot operational issues and maintain program accuracy.
- Coordinated end-to-end testing for coupon process file and system changes, validating calculation outputs and business rules before release.
- Managed eligibility rebate coupon reporting and supporting documentation to facilitate coordinated quarterly control reviews and audit support.
- Performed scheduled review of approved coupon procedures, verified adherence to SOPs and controls, and surfaced process gaps affecting workflow execution and reporting.
- Coordinated coupon issue resolution and ad hoc inquiry handling with Customer Support to support business partners, technical teams, and vendor workflows.
- Directed prioritization of concurrent program activities, customer escalations, reporting deadlines, control reviews, and ad hoc requests according to business impact and customer needs.
- Applied Microsoft 365 and AI-enabled productivity tools to manage drafting workflows, organize information for reporting, and prepare reports, validating outputs against source information and business requirements before use.
- Maintained coupon-program record accuracy and ensured customer clinic product offer and program details aligned with retention and compliance requirements, investigated data discrepancies, and coordinated corrective updates on schedule.
- Developed management reports and dashboards to support informed decision-making.
- Collaborated with cross-functional teams to align analytics deliverables with business priorities.
Analyst III – Reporting & Analytics
1 Year- Managed cross-functional analytical efforts to evaluate operational data and enable data-driven decisions and operational planning.
- Directed reporting and analysis activities for rebate and pricing-discount programs, supporting performance tracking, financial accuracy, and post-program evaluation.
- Reviewed rebate metrics targets and program data, ensuring completeness and accuracy for audit-ready reporting.
- Streamlined data validation processes to improve reporting accuracy and consistency.
- Advised on rebate operations as subject matter expert, coordinating with Customer Service to resolve complex inquiries and support precise, consistent customer communication.
- Coordinated cross-functional review of pricing agreements, validated customer eligibility criteria, reviewed rebate payment accuracy, and ensured compliance with established program terms.
- Prepared KPI reports to support commercial and marketing partner reviews of processing time accuracy, cost efficiency, and program performance.
Rebates & Discounts Coordinator
4 Months- Coordinated cross-functional workflows, aligning schedules, deliverables, and stakeholder priorities.
- Managed customer and program setup information in Model N and Oracle ERP to support accurate discount calculations and timely rebate payments.
- Reviewed program calculations and resolved discrepancies, securing necessary approvals for accurate and timely program activation.
- Managed shared program documentation and collaborated with stakeholders to address data and workflow issues efficiently.
Buyer & Inventory Analyst
4 Years 4 Months- Negotiated pricing, terms, and managed relationships with over 300 suppliers to ensure favorable contract conditions.
- Managed purchase orders, tracking inventory levels and replenishment needs across wholesale product lines.
- Managed supplier negotiations, pricing, terms, and relationships across more than 300 vendors.
- Generated comprehensive reports on sales, inventory, margins, and promotional activities to inform purchasing strategies and business decisions.
- Coordinated inventory audits, replenishment planning, logistics, promotions, and vendor-supported trade-show execution.
- Coordinated inventory audits and replenishment planning alongside logistics and promotions to enhance inventory management and vendor collaboration.
Procurement Assistant
4 Years 7 Months- Coordinated procurement operations, managed supplier relationships, processed purchasing documentation, followed up on orders, and handled inventory-related administrative tasks.
- Reviewed vendor quotations, comparing pricing, lead times, and specifications for accurate procurement decisions.
- Improved procurement workflow by streamlining coordination between suppliers, stores, and finance teams.
Education
Doctor of Pharmacy (Pharm-D)
Skills
Business Intelligence Analysis: Advanced Excel
SQL
Power BI
Tableau
Qlik
and Snowflake
Enterprise System Proficiency: Model N
Oracle ERP
SAP
Salesforce
Veeva
Greenline
Connect Portal
and foundational knowledge of Vistex
Proficient in Microsoft 365 and AI tools: Drafting data sets and reports for source information and business requirements.
Client Relationship Management: Ensure active listening
empathy
open communication
account management
and conflict resolution.
Certification
Business Intelligence Certification, Emory University
AWARDS
Employee of the Month | October 2022, President’s Award | 2023
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Senior Analyst – Promotional Operations (Coupons)
Boehringer Ingelheim
04.2019 - CurrentRead More
Analyst III – Reporting & Analytics
Boehringer Ingelheim
04.2019 - 04.2020Read More
Rebates & Discounts Coordinator
Boehringer Ingelheim
12.2018 - 04.2019Read More
Buyer & Inventory Analyst
Star Importers & Wholesalers
08.2014 - 12.2018Read More
Procurement Assistant
Herbion Pvt. Ltd.
01.2010 - 08.2014Read More
University of Karachi
Doctor of Pharmacy (Pharm-D)
Read More