Sandra Floyd
Augusta
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Home Health Aide
Dr. Mitch McDoughnah
07.2024 - Current
- Enhanced patient dignity by assisting with personal hygiene and grooming needs.
- Trained new aides on effective patient support and safety protocols.
- Promoted safety by maintaining a clean, hazard-free home environment for patients.
- Fostered independence by assisting clients with daily living activities and routines.
- Performed light housekeeping tasks, ensuring organized and sanitary living spaces for patients.
General Manager
Northstar Hospitality
03.2021 - Current
- Enhanced guest experiences by overseeing daily operations and service standards.
- Reduced costs through strategic process improvements and operational efficiency initiatives.
- Informed profitability decisions by analyzing financial reports and identifying trends.
- Streamlined communication between departments, boosting teamwork and overall productivity.
- Secured favorable vendor terms through effective negotiation, enhancing business performance.
- Established performance metrics to evaluate and improve staff service delivery.
Home Health Aide
Southeastern Home Health Services
04.2017 - 02.2023
- Enhanced patient care by monitoring vital signs and reporting condition changes.
- Created personalized care plans aligning with individual patient needs and preferences.
- Educated families on health management, boosting patient quality of life.
- Improved patient outcomes by collaborating with multidisciplinary healthcare teams.
- Streamlined documentation for accuracy and compliance with regulatory standards.
- Provided compassionate personal care, significantly improving patient well-being.
Director of Operations
Waverly Gardens Assisted Living
07.2011 - 02.2017
- Enhanced resident care by streamlining operational processes and service delivery.
- Ensured regulatory compliance through developed and implemented staff training programs.
- Optimized budget management for efficient resource allocation across all departments.
- Cultivated positive workplace culture to boost staff engagement and retention initiatives.
- Directed quality assurance efforts to meet industry standards in care delivery.
- Conducted performance reviews to evaluate team progress and provide constructive feedback.
Education
Bachelor of Science - Business Administration And Management
Augusta University
Augusta, Georgia, GA06-1988
High School Diploma -
T W Josey
Augusta GA05-1984
Associate of Science - Business Administration
Fort Valley State University
Fort Valley, GA05-1985
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
Timeline
Home Health Aide
Dr. Mitch McDoughnah
07.2024 - Current
General Manager
Northstar Hospitality
03.2021 - Current
Home Health Aide
Southeastern Home Health Services
04.2017 - 02.2023
Director of Operations
Waverly Gardens Assisted Living
07.2011 - 02.2017
Bachelor of Science - Business Administration And Management
Augusta University
High School Diploma -
T W Josey
Associate of Science - Business Administration
Fort Valley State University