Empathetic Customer Service and Educational Support Professional experienced in fostering positive relationships with customers and students. Delivered exceptional service while supporting individualized education plans and enhancing learning environments. Committed to creating positive experiences for both learners and clients.
Overview
42
42
years of professional experience
Work History
Cashier
Publix
Woodstock, GA
05.2024 - 11.2024
Operated cash register, accurately processing payments and handling various forms of currency.
Assisted customers with transactions, ensuring a smooth and efficient checkout experience.
Resolved customer inquiries and concerns promptly, fostering positive shopping experiences.
Maintained cleanliness and organization of checkout area to enhance customer satisfaction.
Collaborated with team members to manage inventory levels on the sales floor effectively.
Adhered to company policies and procedures regarding cash handling and security measures.
Supported promotional efforts by effectively communicating current sales and discounts to customers.
Adapted quickly to new technologies and systems for improved transaction efficiency.
Worked flexible schedule and extra shifts to meet business needs.
Paraprofessional
Gwinnett County Public Schools Foundation
Suwanee, GA
09.1988 - 09.1989
Assisted educators in implementing individualized education plans for diverse student needs.
Collaborated with teachers to assess student progress and provide targeted feedback for improvement.
Supported classroom management by facilitating engaging learning activities and maintaining a positive environment.
Utilized educational technology tools to enhance lesson delivery and support student engagement.
Adapted instructional materials to meet varying learning styles and abilities within the classroom.
Fostered relationships with students, promoting social-emotional development and resilience in learning challenges.
Paraprofessional
Cherokee County Schools
Woodstock, GA
01.1983 - 05.1988
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Engaged in professional development workshops that focused on improving instructional strategies and supporting student success.
Maintained accurate records of student performance and communicated insights to educators effectively.
Participated in professional development workshops to enhance instructional strategies and support student success.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
Prepared instructional materials, constructed bulletin boards, and set up work areas.
Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
Coordinated with teachers to monitor student progress, identifying areas for improvement.