SANDRA HAMBRICK
Atlanta
Summary
Dynamic and results-driven professional with extensive experience in team management and customer engagement at A-1 Soulfood. Proven track record of enhancing guest satisfaction and optimizing inventory control, while fostering a positive work environment. Adept at training staff and implementing effective operational strategies to drive revenue growth and improve service quality.
Reliable Cafe Clerk proficient in collecting and preparing customer orders. Skilled at suggesting and cross-selling products to maximize per-ticket revenue and cafe profitability. Diligent about keeping supplies stocked and displays full for customer orders.
Energetic Cafe Associate known for high productivity and efficient task completion. Skills include customer service, cash handling, and beverage preparation, ensuring smooth operation of cafe duties. Thrive in fast-paced environments using strong communication, problem-solving, and time management abilities to enhance customer satisfaction and team collaboration.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Cafe Associate
Kipp Woodson Academy
Atlanta
08.2024 - Current
- Prepared and organized ingredients for daily meal service, ensuring efficient workflow and timely delivery of meals
- Maintained a clean and sanitary work area, adhering to food safety regulations and best practices
- Operated kitchen equipment such as slicers, mixers, grinders, and ovens in a safe manner
- Communicated effectively with team members to ensure smooth coordination of food preparation activities
- Prepared and served beverages and food to students and staff.
- Maintained cleanliness and organization of cafe spaces.
- Assisted in inventory management and stock replenishment tasks.
- Collaborated with team members to ensure smooth operations during peak hours.
- Followed health and safety guidelines for food handling and preparation.
- Operated cash register to process payments from customers.
Restaurant Manager/ Cashier
A-1 Soulfood
Atlanta
06.2016 - 07.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and services.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment
Warehouse Worker
Zep Manufacturing
Atlanta
01.2010 - 12.2015
- Counted and stocked merchandise as specified by inventory control log.
- Manually lifted materials weighing up to [20-50] pounds on regular basis.
- Stocked and rotated products, stocked supplies, and paper goods efficiently.
- Received incoming product from daily trucks and moved to correct storage shelves, coolers or bins.
- Tracked inventory, conducted cycle
Bagger/Cashier
Publix
Atlanta
06.2004 - 02.2008
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Collaborated with the store management team to resolve pricing discrepancies or product returns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Efficiently bagged groceries for customers, ensuring items were properly sorted and protected during transportation
- Maintained a clean and organized work area to promote a safe and pleasant shopping experience for customers
- Managed multiple tasks simultaneously, such as bagging groceries, retrieving carts, and assisting customers with inquiries
Education
Associate of Arts - Buissness
Atlanta Technical College
Atlanta, GA 03.2007 - 05.2009
Skills
- Management
- Cash register operation
- Teamwork
- Attention to details
- Food safety
- Cash handling
- Inventory
- Customer service
- Team collaboration
Certification
- ServSafe
- Food Handler Certification
- Driver's License
Languages
English
Timeline
Cafe Associate
Kipp Woodson Academy
08.2024 - Current
Restaurant Manager/ Cashier
A-1 Soulfood
06.2016 - 07.2025
Warehouse Worker
Zep Manufacturing
01.2010 - 12.2015
Associate of Arts - Buissness
Atlanta Technical College
03.2007 - 05.2009
Bagger/Cashier
Publix
06.2004 - 02.2008