Sandy April Neighbours
Ellijay
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
CCA
Northside Hospital Cherokee
Canton
02.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
ER Technician
WellStar Kennestone Hospital
Marietta
03.2007 - 02.2021
- Assisted with patient triage and initial assessments in fast-paced emergency department.
- Supported physicians and nurses during procedures by providing necessary instruments.
- Maintained cleanliness and organization of medical equipment and treatment areas.
- Monitored vital signs and documented changes in patient conditions accurately.
- Collaborated with team members to ensure efficient patient flow within the department.
- Prepared emergency supplies and equipment for immediate use during critical situations.
- Educated patients about basic care instructions following treatment or procedures.
- Communicated effectively with patients to gather relevant medical histories and concerns.
- Operated a variety of diagnostic equipment such as EKG's, oxygen saturation monitors, blood pressure cuffs, glucometers and pulse oximeters.
- Responded quickly to emergencies by utilizing appropriate assessment techniques, triage protocols and stabilization measures.
- Collaborated with nursing staff to ensure quality patient care.
- Provided emergency life-saving measures as needed for cardiac arrest, respiratory failure and shock victims.
- Performed venipuncture, arterial puncture and IV insertion.
- Participated in continuing education programs to maintain professional competency.
EMT-Intermediate
Metro Atlanta Ambulance
Marietta
08.2002 - 09.2006
Education
EMT
Marietta, GASkills
- Computerized charting
- Medical equipment operation
- Patient assessment
- Emergency response protocols
Timeline
CCA
Northside Hospital Cherokee
02.2021 - Current
ER Technician
WellStar Kennestone Hospital
03.2007 - 02.2021
EMT-Intermediate
Metro Atlanta Ambulance
08.2002 - 09.2006
EMT