Saniah Norton
Athens
Summary
Detail-oriented retail associate skilled in customer service and cash register operation. Focused on maintaining a welcoming environment and effectively resolving inquiries to enhance customer satisfaction.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Rainbow Shops
Athens
04.2026 - Current
- Assisted customers with product selection and inquiries, providing tailored recommendations to improve shopping experience.
- Resolved customer complaints professionally, ensuring customer concerns were addressed and fostering loyalty.
- Operated cash register, processing customer transactions with accuracy and speed to enhance overall customer satisfaction.
- Maintained cleanliness and organization of sales floor and displays.
Drive-Thru Cashier
Whataburger
Athens
05.2025 - 10.2025
- Processed customer orders at drive-thru window, ensuring quick and accurate service.
- Handled cash and electronic payments with attention to accuracy and security.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained a clean and organized work area during shifts.
Receptionist
Barrett Funeral Home
Oglethorpe
05.2020 - 08.2024
- Maintained a welcoming reception area, ensuring cleanliness and comfort for visitors.
- Managed phone inquiries, delivering accurate information and support to clients and vendors to ensure smooth communication.
- Greeted and assisted families during visitations and services, creating a supportive environment during difficult times.
- Processed payments and handled financial transactions, ensuring accuracy and compliance with financial protocols.
Education
High School Diploma -
Cedar Shoals High School
Athens, GA05-2025
Skills
- Retail sales
- Cash register operation
- Sales transactions
- Cash handling
- Inventory management
- Visual merchandising
- Customer support
- Customer relationship management
- Sales reporting
- Product knowledge
- Team collaboration
- Problem solving
- Attention to detail
- Interpersonal communication
Timeline
Retail Sales Associate
Rainbow Shops
04.2026 - Current
Drive-Thru Cashier
Whataburger
05.2025 - 10.2025
Receptionist
Barrett Funeral Home
05.2020 - 08.2024
High School Diploma -
Cedar Shoals High School