Sanjana Goud Nalla
Alpharetta
Summary
Dynamic consultant with a proven track record at CAPGEMINI Technologies, recognized for exceptional customer service and performance excellence. Skilled in JavaScript and project management, I effectively collaborated with clients to develop actionable solutions, enhancing satisfaction and achieving project goals. My strong interpersonal communication fosters positive relationships and drives team success.
Overview
4
4
years of professional experience
Work History
Consultant
CAPGEMINI Technologies
Chennai
06.2019 - 01.2023
- Honored with the title of Performer of the Month in 2020.
- Received recognition for outstanding performance in 2021.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified needs of customers promptly and efficiently.
- Facilitated training sessions for new employees on company policies and procedures.
- Maintained positive working relationship with fellow staff and management.
- Organized client meetings to provide project updates.
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Set specific goals for projects to measure progress and evaluate end results.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Master of Science - Computer Engineering
Kennesaw State University
Kennesaw, GA12-2024
Bachelor of Engineering - Computer Science and Engineering
B.V Raju Institute of
Hyderabad04.2019
Diploma -
GOVT POLYTECHNIC FOR WOMEN
Medak01.2016
Secondary Education - Secondary State Board
ST. Ignatius High School
GAGILLAPUR01.2013
Skills
- JavaScript
- HTML
- Core JAVA
- CSS
- Webcenter Sites 11g/12c
- Weblogic
- Oracle HTTP Server
- Putty
- Dynamic Yield
- Eclipse
- Splunk
- Jira
- ALM
- Spring Boot
- Spring MVC
- Project management
- Problem solving
- Interpersonal communication
- Project implementation
Experience Profile
Consultant, CAPGEMINI Technologies, Chennai, 06/01/19, Present, 2020, Rewarded as performer of the month, 2021, Rewarded for excellent performance
Academic Professional Profile
- Bachelor of Engineering, Computer Science and Engineering, B.V Raju Institute of Narsapur, Medak, Hyderabad, 04/01/19, 8.75
- Diploma, GOVT POLYTECHNIC FOR WOMEN, MEDAK, 2016
- Secondary Education, Std Xth, ST. Ignatius High School, Gagillapur State Board, 2013
Projects Summary
- Mysynchrony Website, Synchrony, OWCS 12c, JSP, Ajax, JQuery, JavaScript, Dynamic Yield, Java, Oracle 12c, Mysynchrony website it’s the public facing website where synchrony offers are visible which their customers can benefit. The objective of the website is to increase customer acquisition and enable self-help to the web user where they can get various info of the merchants on the site., Developer and Tester, Financial Services, Template Development, UI fixes with CSS and Javascript, Infra support with server monitoring, Utilities creation as per business needs, Publishing between various environments (DEV, UAT & PROD), Checking logs in case of failures via Splunk, PCF and UNIX, Involved in bug fixing, Involved in populating data analytics for the UI pages
- Synchrony Business Website, Synchrony, OWCS 12c, JSP, Ajax, JQuery, JavaScript, Java, Oracle 12c, Synchrony business website it’s the public facing website where synchrony simplifies consumer financing for your business and customers. The objective of the website is to increase customer acquisition and enable self-help to the web user where merchant specific pages and customer pages too., Developer and Tester, Financial Services, Template Development, UI fixes with CSS and Javascript, Infra support with server monitoring, Utilities creation as per business needs, Publishing between various environments (DEV, UAT & PROD)
- CareCredit, Carecredit Synchrony, OWCS 12c, JSP, Ajax, JQuery, JavaScript, Dynamic Yield, CareCredit is a healthcare credit card designed for your health, and wellness needs. It's a way to pay for the costs of many treatments and procedures and allows you to make convenient monthly payments., Developer and Tester, healthcare credit card, Template Development, UI fixes with CSS, HTML and Javascript, Developing Personalisation to the site, Creating different web designed templates based on the requirement by client
Languages
- Telugu
- Hindi
- English
Hobbies and Interests
- Playing Carrom
- Listening to music
- Cooking
Disclaimer
I do hereby declare that the above details are true and correct to the best of my knowledge & belief.
Technical Profile
JavaScript, HTML, Core JAVA, CSS, Webcenter Sites 11g/12c, Weblogic, Oracle HTTP Server, Putty, Dynamic Yield, Eclipse, Splunk, Jira, ALM, Spring Boot, Spring MVC
Personal Information
- Father's Name: Mr. Mallikarjun Goud Nalla
- Date of Birth: 12/02/97
- Nationality: Indian
Languages
Telugu
Professional
Hindi
Professional
English
Professional
Timeline
Consultant
CAPGEMINI Technologies
06.2019 - 01.2023
Master of Science - Computer Engineering
Kennesaw State University
Bachelor of Engineering - Computer Science and Engineering
B.V Raju Institute of
Diploma -
GOVT POLYTECHNIC FOR WOMEN
Secondary Education - Secondary State Board
ST. Ignatius High School
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