Sanjane Harris
Covington
Summary
To contribute to the continuing development of the organization, I would also welcome a rewarding and challenging job that does not only involve my current skills, but will help me to acquire some new ones.
Overview
23
23
years of professional experience
Work History
Office Administrative Manager
Safe Haven Home
Decatur
08.2019 - Current
- Acquiring the patience that is necessary to attend to and assist the elderly.
- Trained and supervised staff to enhance operational effectiveness.
- Managed daily operations to ensure smooth workflow and service delivery.
- Maintain a high level of professionalism under pressure.
- Make appointments and reminder calls
- Prepared monthly, quarterly, and annual reports to inform decision-making.
- Created budget to allocate resources effectively and control spending.
- Maintain patients' information
- Maintain neat and organized file
Bank Teller
Wells Fargo
02.2018 - 06.2019
- Engaged customers in conversations, listened to needs, and proactively assisted in meeting financial goals.
- Asked questions to understand customer needs and fostered strong relationships.
- Introduced customers to branch team members or shared digital options to simplify banking experience.
- Maintaining a cash drawer including taking in and giving out cash and balancing
- Following policies and procedures to minimize risk
- Working as a part of a team to help customers succeed financially
- Introducing customers to another branch team member or sharing digital options that may make banking easier for them.
Administrative Manager
Safe Haven Home
Decatur
01.2011 - 08.2017
- Manage the day to day operation of the company.
- Ensure that staff members are properly trained and supervised.
- Managed day-to-day operations to ensure smooth workflow and service delivery.
- Prepared budget to align resources with organizational goals.
- Coordinated appointment scheduling and conducted reminder calls to improve client engagement.
- Maintain neat and organized file
- Created budget to allocate resources effectively and ensure financial stability.
- Maintain patients' information
- Maintain neat and organized file
Customer Service Representative
Courts Jamaica Ltd
06.2008 - 01.2010
- Assisted customers in locating desired products to enhance their shopping experience.
- Enhanced multitasking skills to improve overall productivity during peak hours.
- Ensured customer satisfaction by addressing inquiries and resolving issues promptly.
Dental Assistant/Office Clerk
Albert Town Health Center
Albert Town
05.2003 - 09.2004
- Maintained a safe and clean environment in the assigned area.
- Enhanced interpersonal skills to effectively build rapport with clientele and coworkers.
- Answering the telephone, completing monthly database, filing documents
Education
Bachelor of Science degree - Environmental Studies
Knox Community College
Associate Degree - Environmental Studies
Knox Community College
High School Certificate -
Christiana High School
Skills
- Office Management
- Administrative Support
- Banking
- Office management
- Financial services
- Cash Handling
- Customer Service
Timeline
Office Administrative Manager
Safe Haven Home
08.2019 - Current
Bank Teller
Wells Fargo
02.2018 - 06.2019
Administrative Manager
Safe Haven Home
01.2011 - 08.2017
Customer Service Representative
Courts Jamaica Ltd
06.2008 - 01.2010
Dental Assistant/Office Clerk
Albert Town Health Center
05.2003 - 09.2004
Bachelor of Science degree - Environmental Studies
Knox Community College
Associate Degree - Environmental Studies
Knox Community College
High School Certificate -
Christiana High School