Summary
Overview
Work History
Education
Skills
Affiliations And Memberships
Timeline
Generic

Sanyia Ross

Atlanta

Summary

Dynamic and results-driven professional with extensive experience in human resources, marketing, and business management. Adept at leveraging social media and digital platforms to enhance brand presence, foster engagement, and drive growth. Skilled in strategic planning, project management, and customer service. Recognized for strong leadership, problem-solving abilities, and building and maintaining relationships with clients and stakeholders. A trusted and detail-oriented professional dedicated to achieving organizational success.

Overview

5
5
years of professional experience

Work History

Marketing & Communications Intern

Oglethorpe University
01.2024 - Current
  • Curated content for social media and the university website to attract new demographics.
  • Assisted in promotional campaigns for university programs and student engagement.
  • Drafted articles and press releases to increase institutional visibility.

Social Media Director

International Professional Tennis League
06.2020 - Current
  • Developed and executed comprehensive social media strategies to enhance league visibility.
  • Managed content creation, scheduling, and engagement across digital platforms to drive audience interaction.
  • Analyzed performance metrics and adjusted campaigns for maximum reach and effectiveness.
  • Collaborated with stakeholders to ensure brand consistency and marketing alignment.

Customer Service Staff

Publix
08.2020 - 05.2022
  • Managed 20+ employees on the front end, coordinating schedules and delegating daily tasks.
  • Balanced and closed the store safe, ensuring proper cash flow and financial security.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a seamless shopping experience.
  • Maintained a high level of organization, multitasking effectively in a fast-paced retail environment.
  • Assisted in training new employees promoting a positive and efficient work culture.

Digital Marketing Partner

Partner with Anthony
02.2020 - 08.2020
  • Assisted in strategizing and executing digital marketing initiatives to enhance online business growth.
  • Designed email marketing campaigns targeting audience engagement and lead conversion.
  • Conducted market research and competitor analysis to refine marketing strategies.

Education

Bachelor of Business Administration -

Oglethorpe University
05.2025

Associate of Arts - Business Administration

College of Central Florida
05.2022

Certified Media Creator -

Social Media Online Job Training
03.2020

Skills

  • Business Strategy and Planning
  • Human Resources Management
  • Digital Marketing & Social Media
  • Website Development & Management
  • Customer Relationship Management
  • Project & Program Management
  • Content Creation & Brand Promotion
  • Leadership & Team Development
  • Time & Performance Management
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
  • Google Workspace (Docs, Sheets, Drive)
  • Social Media Platforms (Instagram, LinkedIn, Facebook, TikTok)
  • Adobe Creative Suite (Photoshop, Illustrator)
  • CRM Software & Email Marketing Tools (Mailchimp, HubSpot)
  • Data Analysis & Performance Metrics Evaluation

Affiliations And Memberships

  • Alpha Kappa Alpha Sorority, Inc., President, Oversaw the success of the entire chapter, ensuring alignment with organizational goals and initiatives.
  • Marion Audubon Society, Marketing Coordinator, Managed outreach efforts and promotional campaigns for community events.
  • National Honor Society, Vice President, Led community service initiatives and academic excellence programs.
  • Beautiful Black Brains, Founder & President, Established an inclusive space providing a sense of belonging for POC in an environment where representation was lacking-led initiatives to promote empowerment, support, and community engagement.
  • Teen Court Jury, Jury Member, Participated in peer-led judicial processes to mentor and rehabilitate young offenders.

Timeline

Marketing & Communications Intern

Oglethorpe University
01.2024 - Current

Customer Service Staff

Publix
08.2020 - 05.2022

Social Media Director

International Professional Tennis League
06.2020 - Current

Digital Marketing Partner

Partner with Anthony
02.2020 - 08.2020

Bachelor of Business Administration -

Oglethorpe University

Associate of Arts - Business Administration

College of Central Florida

Certified Media Creator -

Social Media Online Job Training
Sanyia Ross