Sara Davis
Summary
With a proven track record at Costco, I excelled in enhancing bakery operations and front-end efficiency, demonstrating expertise in bakery equipment and exceptional member service. My leadership significantly reduced waste and improved sales, showcasing my ability to mentor teams and maintain high food safety standards.
Overview
8
8
years of professional experience
Work History
Bakery Clerk
Costco
Duluth, GA
05.2017 - 11.2017
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional member service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for members.
- Used utensils and equipment to portion, wrap and display bakery items.
- Measured and mixed ingredients accurately to assist in baking process.
- Ensured freshness and quality of baked goods on display, leading to consistent member compliments on product excellence.
Bakery Supervisor
Costco
Duluth, GA
11.2017 - 03.2020
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
- Reduced waste by closely monitoring inventory levels and implementing proper rotation techniques.
- Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
- Enhanced bakery operations by effectively supervising and coordinating staff duties.
- Conducted regular equipment maintenance checks, mitigating downtime due to malfunctions or repairs.
- Oversaw bakery department, supervised staff and delegated daily tasks.
- Ensured adherence to food safety guidelines throughout all stages of production resulting in consistently high-quality products.
- Promoted a positive work environment through effective communication and conflict resolution strategies.
- Evaluated employee performance, identifying areas for improvement and providing constructive feedback as needed.
Bakery Manager
Costco
Duluth, GA
08.2018 - 12.2018
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent member service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Maintained and controlled inventory of baked goods.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
Front End Supervisor
Costco
Duluth, GA
03.2020 - 10.2021
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for members.
- Managed member returns and exchanges efficiently, ensuring a smooth process for both members and employees.
- Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
- Responded to member concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Promoted a safe working environment by enforcing safety guidelines among team members consistently.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for members.
Major Sales Supervisor
Costco
Duluth, GA
10.2021 - 06.2022
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets through regular monitoring of team performance and adjusting strategies accordingly.
- Checked store merchandise regularly for proper display and replenishment.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult members.
- Mentored sales team in applying effective sales techniques and delivering top-notch member service.
Front End Supervisor
Costco
Duluth, GA
06.2022 - 03.2023
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for members.
- Managed member returns and exchanges efficiently, ensuring a smooth process for both members and employees.
- Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
- Responded to member concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Promoted a safe working environment by enforcing safety guidelines among team members consistently.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for members.
Bakery Clerk
Costco
Alpharetta, GA
04.2024 - Current
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional member service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for members.
- Used utensils and equipment to portion, wrap and display bakery items.
- Measured and mixed ingredients accurately to assist in baking process.
- Ensured freshness and quality of baked goods on display, leading to consistent member compliments on product excellence.
Education
Associate Of Applied Arts - Culinary Arts
Gwinnett Technical College
Lawrenceville, GA05.2016
Skills
- Member service
- Food preparation
- Bakery equipment knowledge
- Food handling safety
- Verbal and written communication
- Merchandising strategies
Timeline
Bakery Clerk
Costco
04.2024 - Current
Front End Supervisor
Costco
06.2022 - 03.2023
Major Sales Supervisor
Costco
10.2021 - 06.2022
Front End Supervisor
Costco
03.2020 - 10.2021
Bakery Manager
Costco
08.2018 - 12.2018
Bakery Supervisor
Costco
11.2017 - 03.2020
Bakery Clerk
Costco
05.2017 - 11.2017
Associate Of Applied Arts - Culinary Arts
Gwinnett Technical College