Sara Koraqi
Suwanee
Summary
Proactive and results-oriented professional with a track record of enhancing customer satisfaction through exceptional service and teamwork. Skilled in cash handling and multitasking, demonstrated by efficiently managing customers transactions. Excelled in guest engagement and collaboration, significantly improving service delivery and team efficiency. Proficient in resolving customer conflict promptly.
Overview
7
7
years of professional experience
Work History
Server
Raik Mediterranean
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier/ Server
2 NYERS Pizza
10.2020 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Hostess/Cashier
Roma Italiano Ristorante
04.2018 - 06.2020
- Coordinated guest arrivals for smooth seating and enhanced dining experience.
- Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed guest seating by coordinating reservations and optimizing table turnover.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelors - Business Management
University of North Georgia
GainesvilleNorth Gwinnett High School
05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Team collaboration
Languages
Albanian
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Raik Mediterranean
07.2024 - Current
Cashier/ Server
2 NYERS Pizza
10.2020 - 07.2024
Hostess/Cashier
Roma Italiano Ristorante
04.2018 - 06.2020
Bachelors - Business Management
University of North Georgia
North Gwinnett High School
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