SARA MILANOVIC
Rossville
Summary
Detail-oriented professional with strong communication and problem-solving skills. Successfully coordinated timely deliveries, maintained accurate dispatch logs, and trained new employees, ensuring operational efficiency. Committed to leveraging expertise to excel in the Transportation Supervisor role.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Dispatch Clerk office support
McKee Foods
Collegedale
03.2023 - Current
- Coordinated with drivers to ensure timely deliveries and pickups.
- Maintained accurate records of inventory and dispatch logs.
- Communicated with team members to resolve shipping discrepancies.
- Assisted in training new employees on dispatch procedures.
- Collaborated with management to improve dispatch processes and efficiency.
- Reported delays, accidents, or other traffic and transportation situations.
- Communicated with customers, vendors, shippers and internal staff members to verify current status and schedule delivery dates.
Skills Trainer
Mckee Foods Corp.
Collegedale
05.2022 - Current
- Served as partner and team member to achieve compliance objectives.
- Acted as content expert on training curriculum to achieve high-quality and effective training for crew.
- Delivered training to promote evidence-based learning as measured by participant surveys and assessments.
- Prepared and organized instructional manuals, learning aids and job aids.
- Analyzed course materials and trainee information, preparing for training delivery.
- Administered evaluation and testing techniques to assess trainee performance.
- Evaluated training programs for completeness and accuracy, recommending revisions or additions.
- Reported and communicated data relating to training compliance program management.
- Attended meetings and seminars to obtain information for use In training programs and to inform management of training program status.
- Maintained records of completed training and required certifications.
- Collaborated with management to periodically review and update training program objectives.
Packaging Operator
McKee Foods Corp.
Collegedale
11.2019 - 05.2022
- Performed machine adjustments to minimize interruptions and produce quality products.
- Notified supervisor of products not meeting quality specifications to assist with resolution.
- Informed supervisor of issues to drive health and safety, quality and efficiencies.
- Practiced good housekeeping to keep areas of responsibility safe, clean and tidy.
- Packed finished goods and prepared product for shipment.
- Labeled boxes with proper information for handling and delivery.
- Coordinated information about size and weight of packages to foster proper shipping classification.
- Interfaced with production team to identify upcoming shipping requirements.
- Inspected and packed products per customer specifications using safe work practices.
- Tended and operated machine that packaged product.
- Weighed and inspect products, verifying and adjusting product weight and measurement to meet specifications.
- Monitored production line, watching for problems such as pile-ups, jams and glue that was not sticking properly.
- Cleaned packaging containers, line and pad crates, and assemble cartons to prepare for product packing.
- Finished and rejected packaged items.
- Adjusted and repaired machinery and equipment.
- Finished packaged items, and wrap protective material around each item and pack items in cartons and containers.
- Removed finished packaged items from machine and separate rejected items.
- Supplied materials to spindles, conveyors, hoppers, or other feeding devices and unloaded packaged product.
- Inspected and removed defective products and packaging material.
- Reset machines, cleared machine jams and reported malfunctions to supervisor.
- Observed machine operations to ensure quality and conformity of filled and packaged products to standards.
- Attached identification labels to finished packaged items, and cut stencils and stencil information on containers, such as lot numbers and shipping destinations.
- Cleaned and removed damaged or otherwise inferior materials to prepare raw products for processing.
- Adjusted machine components and machine tension and pressure accorded to size and processing angle of product.
- Regulated machine flow, speed and temperature.
- Secured finished packaged items by hand tying, sewing, gluing, stapling, and attaching fastener.
- Stocked and sorted product for packaging or filling machine operation, and replenished wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels.
Production Maintenance Technician
Mckee Foods Corp.
Collegedale
07.2018 - 11.2019
- Maintained safe working environment utilizing personal protective equipment.
- Operated specialized mechanical equipment using machine learning and robotics.
- Used technical documents and vendor resources for researching and diagnosing mechanical and electrical problems.
- Prioritized work orders for service maintenance requests.
- Worked with engineering to develop preventive maintenance programs for new equipment and utilities.
- Read and interpreted equipment manuals and work orders for performing required maintenance and service.
- Dismantled, repaired, or replaced devices using hand tools and power tools.
- Complied with OSHA regulations, maintaining safe and clean working environment.
- Organized work areas and equipment aligned with sanitation and cleanliness standards.
- Researched suppliers for necessary parts, determining compatibility and obtaining competitive prices.
- Managed parts, tools and drawings for facilitating safe and timely repairs.
- Assisted supervisor with preventive maintenance and special projects.
- Grew lean knowledge, resulting in increased productivity.
- Diagnosed complex mechanical and electronic problems utilizing diagnostic computer.
- Tended to equipment malfunction or failure with minimal downtime to production.
Packaging Operator
Mckee Foods Corp.
Collegedale
11.2008 - 07.2018
- Practiced good housekeeping to keep areas of responsibility safe, clean and tidy.
- Labeled boxes with proper information for handling and delivery.
- Informed supervisor of issues to drive health and safety, quality and efficiencies.
- Interfaced with production team to identify upcoming shipping requirements.
- Coordinated information about size and weight of packages to foster proper shipping classification.
- Inspected and packed products per customer specifications using safe work practices.
- Packed finished goods and prepared product for shipment.
- Performed machine adjustments to minimize interruptions and produce quality products.
- Observed machine operations to ensure quality and conformity of filled and packaged products to standards.
- Removed finished packaged items from machine and separate rejected items.
- Finished and rejected packaged items.
- Secured finished packaged items by hand tying, sewing, gluing, stapling, and attaching fastener.
- Adjusted and repaired machinery and equipment.
- Attached identification labels to finished packaged items, and cut stencils and stencil information on containers, such as lot numbers and shipping destinations.
- Regulated machine flow, speed and temperature.
- Cleaned packaging containers, line and pad crates, and assemble cartons to prepare for product packing.
- Adjusted machine components and machine tension and pressure accorded to size and processing angle of product.
- Weighed and inspect products, verifying and adjusting product weight and measurement to meet specifications.
- Cleaned and removed damaged or otherwise inferior materials to prepare raw products for processing.
- Stocked and sorted product for packaging or filling machine operation, and replenished wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels.
- Supplied materials to spindles, conveyors, hoppers, or other feeding devices and unloaded packaged product.
- Tended and operated machine that packaged product.
- Reset machines, cleared machine jams and reported malfunctions to supervisor.
- Monitored production line, watching for problems such as pile-ups, jams and glue that was not sticking properly.
- Inspected and removed defective products and packaging material.
- Finished packaged items, and wrap protective material around each item and pack items in cartons and containers.
Production Worker
Mckee Foods Corp.
Collegedale
03.2005 - 11.2008
- Monitored assembly work to identify defects in raw materials.
- Inspected products ready for shipping to prevent delivery mistakes and confirm correct product standards.
- Prepared products for packaging on multiple assembly lines.
- Attached identification labels to finished products for easy spotting.
- Reviewed weight of products to meet product specifications.
- Performed quality assurance tests on products for conformance with specifications.
- Stored products and materials in correct locations to reduce item losses.
- Removed hazards and obstacles from work spaces to prevent accidents.
- Cleaned work stations and floors to prevent dirt, grime and dust buildup.
- Disposed of excess materials and waste to keep workspaces organized.
- Packaged, labeled and sorted products to prepare items for delivery.
Store Manager
Smoothie King
Destin
01.2003 - 01.2005
- Stocked and organized products in storage spaces and retail shelves.
- Tracked store inventory and ordered new products to prevent shortages.
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
- Evaluated customer feedback and complaints to locate weaknesses and improve service.
- Solved problems and resolved conflicts for team members and customers.
- Communicated with vendors regarding contracts and financial responsibilities.
- Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions.
- Addressed employee issues, performed corrective actions and terminated employment when necessary.
- Prepared staff work schedules and assigned specific duties.
- Interviewed and hired prospective employees according to team needs.
- Arranged store cleanings and renovations during periods of low customer traffic.
Lead Bank Teller
AmSouth Bank
Cleveland
01.1998 - 01.2003
- Calculated teller cash drawers to identify overages and shortages.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Carried out special services for customers by helping with ATM machine operations and ordering new bank cards and checks.
- Mentored tellers by example with clear communication skills, transaction handling and problem-resolution processes.
- Assisted tellers with out-of-balance reconciliations by making proper corrections.
- Deposited or cashed checks by verifying amounts and checking accuracy of deposit slips.
- Coached tellers on bank products and customer service techniques to meet established referral goals.
- Examined checks for endorsements and to verify other information, such as dates, bank names, identification of persons receiving payments and legality of documents.
- Sorted and filed deposit slips and checks.
- Carried out special services for customers, such as ordering bank cards and checks.
- Received and counted daily inventories of cash, drafts and travelers' checks.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Answered telephones to assist customers with questions and inquiries.
- Monitored bank vaults to ensure cash balances were correct.
- Resolved problems and discrepancies concerning customers' accounts.
- Prepared and verified cashier's checks.
- Promoted bank products and services to consistently meet cross-selling goals.
- Performed clerical tasks, such as typing, filing and microfilm photography.
- Verified and post armored car deposits.
- Used computers and calculators to calculate daily transactions.
- Balanced currency, coin and checks in cash drawers at ends of shifts.
Education
High School Diploma -
Collegedale Academy
Collegedale, Tennessee05-1997
Skills
- Cash Handling
- Safe Food Handling
- Sales Expertise
- Team Leadership
- Production Preparation
- Staff Training
- Product Knowledge
- Employee Engagement
- Equipment Maintenance
- New Employee Orientation
- Customer Service
- General Housekeeping
- Mentorship and Training
- Conflict Resolution Techniques
- Workplace Safety
- Operational Efficiency
- Complaint Resolution
- Relationship Management
Certification
- Lto
- Walkie lift license
- Training within Industry Job Relations
- Training within Industry Job Instruction
Timeline
Dispatch Clerk office support
McKee Foods
03.2023 - Current
Skills Trainer
Mckee Foods Corp.
05.2022 - Current
Packaging Operator
McKee Foods Corp.
11.2019 - 05.2022
Production Maintenance Technician
Mckee Foods Corp.
07.2018 - 11.2019
Packaging Operator
Mckee Foods Corp.
11.2008 - 07.2018
Production Worker
Mckee Foods Corp.
03.2005 - 11.2008
Store Manager
Smoothie King
01.2003 - 01.2005
Lead Bank Teller
AmSouth Bank
01.1998 - 01.2003
High School Diploma -
Collegedale Academy