Sara Williams
Douglas,MI
Summary
Friendly and reliable assistant. I always give 100% of myself to my work. I enjoy working with the public, helping and assisting in anyway I can. I enjoy staying busy and assisting other employees if they are in need of help. I am dedicated and committed to my work what ever the task may be. I also believe I am an asset to my employer.
Overview
8
8
years of professional experience
Work History
Armed Security Guard
C.Anderson & Associates
04.2021 - Current
- Assisted in the development of comprehensive security plans for special events, ensuring a safe experience for attendees.
- Conducted regular safety inspections of the premises, identifying and addressing potential hazards promptly.
- Maintained accurate documentation of all security-related activities, ensuring compliance with regulatory requirements.
- Participated in ongoing training programs to stay current on industry best practices and enhance professional skills.
- Prevented unauthorized entry into restricted areas by strictly enforcing access control policies in accordance with client requirements.
- Contributed to a high level of overall safety by promptly reporting any observed irregularities or suspicious behavior.
- Built positive relationships with clients, fostering trust in the effectiveness of provided security services.
- Streamlined communication between team members using radio equipment, improving efficiency in carrying out assigned tasks.
- Upheld professional appearance and demeanor at all times, representing the security team in a positive light to clients and visitors.
- Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
- Checked personnel ID badges and issued temporary credentials to visitors.
Laborer
Lowes Home Improvment
11.2020 - 03.2021
- Worked Indoor lawn and garden.
- Assisted customer service for the public.
- Sold lawn mowers and lawn equipment.
- Worked machinery to get boxes down from top shelf.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Strengthened workplace safety culture by actively participating in safety meetings and trainings.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Cashier/Food Preparation Worker
Carter's Fried Chicken Tidwell's
11.2019 - 07.2020
- Maintained clean, sanitized and well-organized food preparation zones.
- Maintained customer satisfaction while handling plates, preparing plates quickly and professionally.
- Provided customers on specials, side items and recommendations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Restocked, arranged and organized cups, condiments, tea and lemonade urns.
- Performed shift change tasks each day to keep store efficient and neat.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Greeted over 100 customers per day and communicated effectively to obtain accurate orders.
- Resolved challenging customer complaints to full satisfaction.
- Wiped counters, sprayed and sanitized equipment to maintain clean food prep and dining areas.
- Processed payments and counted change to complete transactions.
- Greeted customers, offered assistance and provided knowledgeable support.
- Promoted customer satisfaction by efficiently handling food and service complaints.
Customer Sales Representative
Buy Cargo Trailers
05.2019 - 11.2019
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Set up appointments with potential and current customers to discuss new products and services.
- Contacted potential customers to capitalize on cargo trailer sale opportunities.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Maintained customer accounts and relationships.
- Helped 10 customers every week by approaching conversations with positive attitude and converting.
Correctional Officer
Coffee County Correctional Facility
08.2017 - 08.2018
- Oversaw 300 inmates in correctional residential facility setting.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Completed dorm sanitation and maintenance checks and reported results to management.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Directed activities of inmate crews working on maintenance, paint projects, farming and construction projects.
- Restrained inmates when disturbances required physical intervention.
- Maintained custody and control of 300 inmates housed in Units 5 & 6 security unit.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Supervised and directed inmate movement during education run, chow run, and yard call.
- Tracked inmates through head counts, nurse log outs, education log outs.
- Arranged for medical and dental care of inmates.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Booked new inmates into facility and processed inmates for release.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
Waitress/Hostess
El 1800 Mexican Restaurant
08.2016 - 07.2017
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Education
GED -
Wiregrass Regional College And Career Academy
Douglas, GACNA
Wiregrass Regional College And Career Academy
Douglas, GA05.2016
Basic Correctional Officer Training
Tift College
Forsyth, Ga09.2017
Skills
- Cash drawer management
- Cash register operations
- Refunds and exchanges
- Stocking and replenishing
- Inventory management
- Order taking
- Product and service sales
- Heavy lifting
- Cleaning procedures
- Customer relations
- ID Verification
- Customer Service
- Customer Assistance
- Customer Relations
- Guest inquiries
- Written and verbal communication
- Conflict Resolution
- Reports and documents
- Issue Resolution
- Complex Problem-Solving
- Identification checks
- Security
- Work Ethic and Integrity
- Social Perception
- Honest and Dependable
Timeline
Armed Security Guard
C.Anderson & Associates
04.2021 - Current
Laborer
Lowes Home Improvment
11.2020 - 03.2021
Cashier/Food Preparation Worker
Carter's Fried Chicken Tidwell's
11.2019 - 07.2020
Customer Sales Representative
Buy Cargo Trailers
05.2019 - 11.2019
Correctional Officer
Coffee County Correctional Facility
08.2017 - 08.2018
Waitress/Hostess
El 1800 Mexican Restaurant
08.2016 - 07.2017
GED -
Wiregrass Regional College And Career Academy
CNA
Wiregrass Regional College And Career Academy
Basic Correctional Officer Training
Tift College
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