Sarah Bitzas
Kennesaw
Summary
Excellent communicator with many years in diverse phone fields
Dynamic professional with strong client relations and exceptional communication skills. Proven ability to enhance customer satisfaction through innovative solutions and effective workflow management.
Overview
12
12
years of professional experience
Work History
Rnn Group
Verification Specialist
McDonough
03.2018 - 01.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes. Came up with the mass fax idea to get more “hits” verified employment
- Made 130+ outgoing calls to HR, PR, and taking direct to the consumer to confirm 30+ hour work week to initiate garnishment
- Did skip tracing using TLO
Top performer in the office
Manager
Black Tie Formal Wear, Inc.
McDonough
10.2014 - 09.2017
- Program schools during prom season
- Promote tuxedo sales
- Successfully became partners in education with 13+ schools from Clayton/Henry county
- Converse with vendors ordering/sending back etc...
- Monitor money/books/registers...
- Showcase tuxedos, along with props
- Advance stores appeal
- Strengthen existing customer relationships through communication
- *Marketing strategies: implementing new ideas such ("cufflink combos" & "bundle deals")
Scheduler
King Movers Incredible
Peachtree City
02.2012 - 10.2013
- Develop weekly scheduling
- Formulated time line for specific completion
- Successfully resolve issues
- Update customer orders
- Communicate with customers about pricing, timelines, expectations
- Establish many loyal customers
Supervisor
Paper Factory
Locust Grove
06.2010 - 11.2011
- Implement weekly schedule
- Administered time lines for completion
- Secure money inside safe
- Manage work flow
- Exceed quality service goals
- Educated customers questions/concerns
- Promote experience within store
Education
Associate of Science - respiratory
Southern Crescent Technical College - Griffin Campus
Griffin, GASkills
- Sales and markets
- Strong client relations
- Proficient cash management
- Exceptional communication skills
- Exceptional telephone etiquette
- Negotiation expert
- Verified employment
- Verbal& written communication
- Effective workflow management
- Trusted key holder
- Creative problem solver
- Skip tracing
- Credit card processing
- Multi-phone line proficiency
Timeline
Rnn Group
Verification Specialist
03.2018 - 01.2022
Manager
Black Tie Formal Wear, Inc.
10.2014 - 09.2017
Scheduler
King Movers Incredible
02.2012 - 10.2013
Supervisor
Paper Factory
06.2010 - 11.2011
Associate of Science - respiratory
Southern Crescent Technical College - Griffin Campus