Sarah Cairo
Cumming
Summary
Customer-focused and dependable professional with experience in coaching and restaurant service. Strong communication and teamwork skills developed through teaching figure skating lessons and providing excellent guest service in a fast-paced restaurant environment. Skilled at working with people of all ages, multitasking, remaining calm under pressure, and creating positive experiences for customers and students alike.
Service industry professional, consistently maintaining high standards and a results-driven approach. Known for reliability and effective teamwork, adapting seamlessly to dynamic restaurant environments. Proficient in maintaining cleanliness, assisting waitstaff, and enhancing customer dining experiences.
Overview
4
4
years of professional experience
Work History
Figure Skating Coach
The Ice
01.2022 - Current
- Teach figure skating skills to students ranging from young children to adults of all skill levels.
- Communicate effectively with students, parents, and fellow coaches to support student progress and safety.
- Create a positive, encouraging learning environment that helps students build confidence and achieve goals.
- Demonstrate patience, professionalism, and adaptability when working with diverse age groups and learning styles.
- Maintain a calm and supportive approach while managing challenges and ensuring student safety on the ice.
- Collaborate with coaching staff and rink employees to coordinate lessons and provide a high-quality experience for skaters and families.
Server Assistant & Server
Carrabba's Italian Grill
05.2024 - 01.2025
- Provided excellent customer service in a fast-paced restaurant environment.
- Assisted guests with menu questions, dining needs, and special requests.
- Worked closely with servers, hosts, kitchen staff, and managers to ensure smooth restaurant operations.
- Managed multiple responsibilities efficiently during busy shifts while maintaining attention to detail.
- Built positive relationships with guests through friendly, professional, and attentive service.
- As a Server Assistant, supported dining room operations by delivering food, clearing tables, and assisting servers to maintain efficient service.
- As a Server, handled guest orders, managed multiple tables, and ensured a positive dining experience from arrival to departure.
Education
High School Diploma -
01-2024
Bachelor of Science - Psychology
South Forsyth High School
Cumming, GASkills
- Customer Service
- Communication
- Teamwork & Collaboration
- Conflict Resolution
- Leadership
- Multitasking
- Time Management
- Problem Solving
- Adaptability
- Guest Relations
- Coaching & Instruction
- Fast-Paced Work Environments
Additional Information
- Authorized to work in the United States
- Available to work flexible schedules, including evenings, weekends, and holidays
- Experience working with children, teens, adults, and diverse customer populations
- A quick suggestion: For a Cheesecake Factory application, consider changing the Professional Summary's first line to: "Friendly and dependable customer service professional with over three years of experience working directly with the public in coaching and restaurant environments."
Languages
Spanish
Professional Working
French
Full Professional
Timeline
Server Assistant & Server
Carrabba's Italian Grill
05.2024 - 01.2025
Figure Skating Coach
The Ice
01.2022 - Current
High School Diploma -
Bachelor of Science - Psychology
South Forsyth High School