Sarah Chasteen

• Executed comprehensive client intake assessments, gathering detailed medical, psychological, and psychosocial histories, including trauma background, substance use patterns, and environmental stressors.
• Completed ASAM-based clinical assessments to determine suitable levels of care.
• Utilized KIPU electronic health records software for accurate documentation of intake information.
• Maintained strict HIPAA compliance while managing sensitive client information.

Provided attentive service by greeting customers immediately upon arrival in the showroom.

Collaborated with clients to identify and choose suitable materials for home improvement projects.

Compiled detailed pricing information for various new flooring materials to facilitate informed purchasing choices.

Managed customer follow-up processes to ensure timely responses and support sales initiatives.

Facilitated payment collection to ensure timely revenue flow.

• Led floral department operations, ensuring quality and freshness of products through effective inventory management.
• Trained and mentored staff on floral design techniques and customer service best practices.
• Developed seasonal displays to enhance visual merchandising and drive sales growth.
• Streamlined ordering processes for flowers and supplies, improving efficiency in procurement.