Summary
Overview
Work History
Education
Skills
Timeline
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Sarah E. Dover

Jasper

Summary

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

5
5
years of professional experience

Work History

Office Manager & Coordinator

Georgia Classic Pool
06.2020 - Current
  • Managed office communications, including answering incoming calls and scheduling appointments for new clients with designers.
  • Handled warranty inquiries from existing clients, coordinating repair work with crews and masons to ensure timely resolutions.
  • Served as the primary point of contact for all clients, addressing any questions or concerns and maintaining strong client relationships.
  • Oversaw active job priorities, creating and managing schedules for field crews to ensure projects stayed on track.
  • Coordinated with vendors to schedule Pebble Tec application at the conclusion of pool projects and coordinated electrician crews for pool lighting installation.
  • Collaborated with project managers to connect with clients as needed and ensure alignment on project status.
  • Tracked, reviewed, and approved all field purchases, ensuring budget compliance and accuracy.
  • Filed and organized invoices for each job, maintaining accurate records to reflect the current running total on a weekly basis.
  • Managed logistics by ordering necessary site amenities, such as porta johns and dumpsters, ensuring job site readiness.
  • Maintained office inventory, ensuring the timely availability of supplies for office operations.
  • Sent 3D pool designs for lamination, providing prospective clients with physical previews of their projects.
  • Preordered materials selected by clients from various suppliers, coordinating delivery schedules to ensure timely installation.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

Machinist

Thyssenkrupp – Online Metals
01.2020 - Current
  • Worked independently to complete work orders and prepare them for shipping. Evaluated metal shipments received daily and stock out accordingly. Organized stock by metal grade, size, shape, and type. To complete work orders, metal was further cut down to accommodate customer needs. Material certifications displaying metallurgical properties both domestic/DFARS and otherwise were sorted out and matched with the product and customer receipt. Cut and packaged freight orders and received and organized accompanying paperwork with bills of lading.
  • Proficient in Eniteo scanning system
  • Working knowledge of Ellis bandsaw
  • Working knowledge of Spartan bandsaw
  • Excellent time management and organization skills necessary to oversee work orders completed.

Quality Control/Data Entry Specialist

Chart Industries
01.2016
  • Certified all materials used were compliant with Chart metallurgical standards. Maintained a detailed ledger of all materials used for products produced; including stationary tanks, portable tank, and cryogenic tanks. Created and compiled documentation during the development process while communicating with x-ray technicians, line workers, welders, and supervisors to complete projects and meet deadlines.
  • Consistently collaborated with a minimum of 10 supervisors to update procedural manuals for engineers and verify all updated training and testing are completed by those impacted.
  • Quick comprehension skills aiding in multi-step written and oral instructions needed to execute tasks properly and efficiently.
  • Ability to work under limited supervision following standard policies and practices.
  • Created, organized and distributed documents following the necessary formats and project guidelines.

Education

Diploma - Welding and Joining Technology

Chattahoochee Technical College
Paulding, GA
01.2020

Liberal Arts in Journalism

Southern Ocean County College
01-2012

Skills

  • Client Relations
  • Project Management
  • Interdisciplinary Communication
  • Customer Service
  • Inventory Maintenance
  • Prioritizing Tasks
  • Data processing
  • Process improvement mindset
  • Data collection
  • Records management
  • Office administration
  • Proficient in BuilderTREND

Timeline

Office Manager & Coordinator

Georgia Classic Pool
06.2020 - Current

Machinist

Thyssenkrupp – Online Metals
01.2020 - Current

Quality Control/Data Entry Specialist

Chart Industries
01.2016

Diploma - Welding and Joining Technology

Chattahoochee Technical College

Liberal Arts in Journalism

Southern Ocean County College

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Sarah E. Dover