SARAH ELIZABETH KEMP
Brunswick
Summary
Office Manager and Retail Operations Professional with a decade of leadership in enhancing store performance. Expertise in managing daily operations, inventory control, and delivering exceptional customer service. Strong problem-solving abilities and technical support skills contribute to streamlined processes and high customer satisfaction.
Overview
9
9
years of professional experience
Work History
Office Manager / Store Operations Manager
Tonya’s Treasures
Brunswick
11.2016 - 02.2026
- Managed daily office and store operations to ensure smooth business performance
- Oversaw inventory management, ordering, and stock organization
- Supervised workflow and coordinated daily tasks to optimize store operations
- Operated and maintained point-of-sale systems and processed transactions
- Handled shipping and receiving of merchandise and supplies
- Provided exceptional customer service and built strong client relationships
- Created and managed invoices, ensuring accuracy of financial records and timely processing
- Organized product displays and redesigned store layouts to enhance customer engagement during seasonal promotions
- Used CorelDraw and Adobe Illustrator for graphic designs to produce designs for printing purposes
Education
High School Diploma -
Brunswick High School
Brunswick05-2014
Skills
- Office management
- Inventory management
- Shipping and receiving
- POS systems
- Organization and merchandising
- Visual merchandising
- Team leadership
- Team coordination
- Staff hiring and training
- Customer service
- Technical support
- Product operation
- Problem solving
- Quick learner
- Office proficiency
- Graphic design
Timeline
Office Manager / Store Operations Manager
Tonya’s Treasures
11.2016 - 02.2026
High School Diploma -
Brunswick High School