Experienced, results-oriented behavioral health leader seeking a director role to strengthen campus clinical services, support operational and growth initiatives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Intensive Case Management Team Lead
Highland Rivers Behavioral Health
Cartersville
06.2016 - Current
Manage a team of up to 10 case managers, conducting weekly meetings, and providing clinical and administrative supervision
Provide leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard
Delegate tasks appropriately according to individual skill sets
Develop strategies to increase team productivity and improve customer service levels
Ensure all records comply with ASO, Quality Improvement (QI), and DBHDD standards.
Patient Resource - Team Lead/Catastrophic Case/Project Management at Ballad Health: Johnson City Medical CenterPatient Resource - Team Lead/Catastrophic Case/Project Management at Ballad Health: Johnson City Medical Center