Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Hilton-Olds LPC, CPCS

Marietta

Summary

Experienced, results-oriented behavioral health leader seeking a director role to strengthen campus clinical services, support operational and growth initiatives.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Intensive Case Management Team Lead

Highland Rivers Behavioral Health
Cartersville
06.2016 - Current
  • Manage a team of up to 10 case managers, conducting weekly meetings, and providing clinical and administrative supervision
  • Provide leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard
  • Delegate tasks appropriately according to individual skill sets
  • Develop strategies to increase team productivity and improve customer service levels
  • Ensure all records comply with ASO, Quality Improvement (QI), and DBHDD standards.
  • Manage staffing needs (hiring/training), monitors productivity targets, and managed on-call rotation
  • Conduct behavioral health assessments, develops treatment plans, emergency evaluations , provide crisis intervention , emergency evaluation, inpatient hospitalization when appropriate
  • Collaborate with hospitals, community providers, and the DBHDD Field Office
  • Process referrals for the program and maintain effective communication with referral sources
  • Collaborate across departments in multi-disciplinary treatment teams

Outpatient Therapist

Douglasville Pschological Outpatient Services
Douglasville
03.2016 - 07.2016
  • Conducted individual therapy sessions for children, adolescents , and adults
  • Developed personalized treatment plans based on client assessments and presentation
  • Utilized evidence-based practices to guide therapeutic interventions

Substitute Teacher

Cobb County School District
Marietta
08.2014 - 05.2016
  • Managed classroom activities and maintained student engagement during teacher absences
  • Supervised student behavior and enforced school policies effectively
  • Implemented lesson plans to ensure curriculum continuity and student understanding.

Special Education Paraprofessional

Cobb County School District: Sprayberry HS
Marietta
09.2013 - 05.2014
  • Assisted teachers in implementing individualized education plans for students
  • Collaborated with special education team to adapt learning materials and resources
  • Monitored student behavior and provided positive reinforcement during lessons.
  • Facilitated small group instruction to enhance student understanding of concepts.

Education

Master of Science - Counseling

Georgia State University
Atlanta, GA

Bachelor of Arts - Psychology

University of Georgia
Athens , GA

Skills

  • Leadership and Team development
  • Program management, development, and expansion
  • Performance improvement and outcomes management
  • Counseling, Crisis intervention , Risk Assessment , Behavioral Health Assessment
  • Clinical supervision, staff training , supervision, and mentorship
  • Trauma Informed Care
  • Evidence Based Practice
  • Compliance (HIPPA ,State and Federal regulations)
  • Critical Thinking , problem solving

Certification

  • Licensed Professional Counselor 2013
  • Certified Professional Counselor Supervisor 2025

Timeline

Intensive Case Management Team Lead

Highland Rivers Behavioral Health
06.2016 - Current

Outpatient Therapist

Douglasville Pschological Outpatient Services
03.2016 - 07.2016

Substitute Teacher

Cobb County School District
08.2014 - 05.2016

Special Education Paraprofessional

Cobb County School District: Sprayberry HS
09.2013 - 05.2014

Master of Science - Counseling

Georgia State University

Bachelor of Arts - Psychology

University of Georgia
Sarah Hilton-Olds LPC, CPCS