Sarah Owens
Perry
Summary
Detail-oriented Meter Reader with strong customer service skills. Committed to ensuring accurate billing and maintaining safety compliance while effectively resolving issues.
Overview
20
20
years of professional experience
Work History
Meter Reader
Inframark
2022.07 - Current
- Collected and recorded meter readings accurately to ensure billing accuracy.
- Conducted field inspections to identify potential issues with utility meters.
- Collaborated with customer service team to resolve billing discrepancies efficiently.
- Maintained detailed logs of meter status and operational concerns for reporting purposes.
- Ensured compliance with safety standards during field operations and equipment handling.
- Attended safety meetings and took part in safety awareness trainings and programs.
Server
Cracker Barrel
2022.06 - Current
- Provided exceptional service to ensure customer satisfaction and repeat business.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Trained new employees on menu knowledge, customer service protocols, and operational procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Served food and beverages promptly with focused attention to customer needs.
Server
Sonny's
2016.04 - 2022.07
- Handled cash register operations accurately, ensuring correct transactions and receipts.
- Resolved customer complaints swiftly, improving overall dining experiences.
- Assisted in inventory management by tracking stock levels and placing orders when needed.
- Implemented process improvements that streamlined service delivery during peak hours.
CSR
Aarons Sale and Lease
2006.11 - 2016.06
- Resolved customer inquiries efficiently through comprehensive knowledge of product offerings and services.
- Processed lease agreements and payments accurately, ensuring compliance with company policies.
- Trained new team members on customer service protocols and operational procedures.
- Handled escalated customer issues to improve satisfaction and retention rates.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
High School Diploma -
Windsor Academy
Macon, GA06.2000
Skills
- Safety measures and policies
- Safety awareness
- Safety procedures
- Hand-eye coordination
- Accurate record keeping
- Meter reading
- Meter examination
- Teamwork
- Customer service
Timeline
Meter Reader
Inframark
2022.07 - Current
Server
Cracker Barrel
2022.06 - Current
Server
Sonny's
2016.04 - 2022.07
CSR
Aarons Sale and Lease
2006.11 - 2016.06
High School Diploma -
Windsor Academy