Sarah P. Gonzales
Sandy Springs
Summary
Financial Project Manager with expertise in accounts receivable, accounts payable, and cash application. Achieved $1B debt reduction and enhanced cash visibility through strategic initiatives. Demonstrated ability to improve team performance and implement recovery strategies, fostering collaboration for superior results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Financial Project Manager (Contract)
Global Payments
Alpharetta
06.2025 - Current
- Leading AR, AP, Collections, and Cash Application initiatives to reduce $1B in outstanding debt.
- Developed reporting dashboards and streamlined workload allocation, improving efficiency and cash visibility.
Accounts Receivable Supervisor
Schindler Elevator
Atlanta
11.2023 - 11.2024
- Oversaw and directed 15+ collectors, negotiated payment terms, and resolved billing discrepancies to enhance cash flow.
- Led account reconciliation, invoicing, cash applications, billing chargebacks, credit memos, legal prep, and bad debt write-offs.
- Managed a B2B collections portfolio valued at $800M, optimizing recovery strategies and minimizing delinquencies.
- Created a strategy that decreased historic $238M in a month.
- Proficient in VLOOKUP, SAP, Microsoft Office, Advanced Excel, Oracle, Salesforce, Outlook, NetSuite, Microsoft Dynamics NAV, QuickBooks.
Frontline Manager
Genpact LLC.
Atlanta
07.2023 - 11.2023
- Provided first-level support for 23+ Direct Deposit Advisors for general inquiries and customer support.
- Managed workforce resources through scheduling, forecasting, and performance monitoring to enhance productivity.
- Implemented quality assurance processes ensuring compliance and improved service quality.
Accounts Receivable Supervisor
TK Elevator
Atlanta
02.2021 - 05.2023
- Supervised 7 Collection Coordinators in daily operations including phone, fraud, and field collections.
- Managed team metrics and KPIs to enhance collector productivity and performance.
- Managed employee schedules with ADP and prepared reports for senior management.
- Maintained procedural manuals, lockbox, invoicing and cash application processes.
Accounts Payable Lead
TK Elevator
Atlanta
01.2019 - 01.2021
- Managed invoice processing for Northern Region ensuring accuracy and compliance.
- Oversaw wire payments, ACH transactions, and credit card payments for vendors.
- Reviewed vendor invoices, conducted data entry, and reconciled statements for timely payments.
Operations Manager
Mil Val Motors
Remote
01.2017 - 01.2019
- Administered payroll, financial reporting, P&L; statements, and company relations.
- Created reports that cut costs and reduced vendor inefficiencies by 5% monthly.
- Handled accounts payable, accounting tasks, reporting, and 1099 preparation.
- Increased customer loyalty via social media and loyalty app initiatives.
Accounts Receivable Supervisor
Purchasing Power
Atlanta
01.2011 - 01.2017
- Managed and developed 15 collection specialists with $15M in accounts receivable.
- Decreased company loss by $9.5M through collaborative strategies with senior management.
- Led special projects, optimized employee incentive payouts, and managed high client concerns.
- Posted payments via lockbox, ACH, wire transfer, and credit cards.
Education
Master of Business Administration (MBA) -
Shorter University
Rome, GA01.2010
Bachelor of Science (BBA) -
Shorter University
Rome, GA01.2008
Skills
- Advanced Excel functions
- ERP systems (SAP, Oracle)
- CRM software (Salesforce, Microsoft Dynamics)
- Microsoft Office suite
- Email management (Outlook)
- NetSuite administration
- Project management (MS Project)
- Task management (Trello)
Certification
CAPM, Certified Associate in Project Management| PMI 2025
Timeline
Financial Project Manager (Contract)
Global Payments
06.2025 - Current
Accounts Receivable Supervisor
Schindler Elevator
11.2023 - 11.2024
Frontline Manager
Genpact LLC.
07.2023 - 11.2023
Accounts Receivable Supervisor
TK Elevator
02.2021 - 05.2023
Accounts Payable Lead
TK Elevator
01.2019 - 01.2021
Operations Manager
Mil Val Motors
01.2017 - 01.2019
Accounts Receivable Supervisor
Purchasing Power
01.2011 - 01.2017
Master of Business Administration (MBA) -
Shorter University
Bachelor of Science (BBA) -
Shorter University
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