Sarah Powell
Williamson
Summary
Responsible and detail-oriented with strong orgizational skills ready to develop a career foundation. Team player and multitasker eager to add value to a team. Years of cake decorating experience and customer service. Fast learner with flexibility and critical thinking.
Overview
4
4
years of professional experience
Work History
Cake Decorator
Sams Club
03.2024 - 01.2025
- Designed specialty cakes for weddings, birthdays, graduations and more.
- Assisted customers with selecting cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Packaged and priced each product according to company pricing procedures.
- Precisely arranged display cases throughout workday to highlight finished products.
- Ensured all decorated cakes met bakery's high standards for both appearance and taste.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Replenished bakery items in display cases.
- Packaged finished products for sale.
Cake Decorator
Publix
12.2022 - 01.2024
- Designed specialty cakes for weddings, birthdays, graduation and more.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Precisely arranged display cases throughout workday to highlight finished products.
- Ensured all decorated cakes met bakery's high standards for both appearance and taste.
- Decorated cakes, cupcakes and other pastries according to customer requests.
Food Runner
Kennys BBQ
06.2021 - 05.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Assisted in training new food runners, improving team efficiency and service quality.
Education
Pike County Highschool
Zebulon, GA05.2022
Skills
- Cake decoration
- Food handling
- Strong communication skills
- Team cooperation
- Customer service
- Adaptive and creative
- Critical thinking
- Multitasking
Timeline
Cake Decorator
Sams Club
03.2024 - 01.2025
Cake Decorator
Publix
12.2022 - 01.2024
Food Runner
Kennys BBQ
06.2021 - 05.2022
Pike County Highschool
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