Sarah Zeininger
Cumming
Summary
A solution oriented professional biller with over 5+ years of experience. Proficient at maximizing revenue by identifying the root of the denial with a proactive mindset to prevent future denials.
Overview
6
6
years of professional experience
Work History
Remote AR Billing Specialist
Strata Physical Therapy
08.2024 - Current
- The main focus of my role is to handle the AR for both occupational and physical therapy claims (denials and follow ups). This entails outbound insurance and patient calls, submitting appeals, corrected claims, and maintaining a A/R weekly goal of 75 claims or 15 per day average.
Remote RCM Billing Representative
Array Behavioral Healthcare
04.2024 - 08.2024
- My tasks included medical management and returning therapy coding, inbound patient calls and emails, setting up payment plans for patients over the phone, behavioral health AR claims in the Athena system.
Remote Denials Resolution Lead
Medscan Laboratory
11.2019 - 01.2024
- My role was focused on Toxicology (urine/saliva) samples for laboratory billing. As a team lead, it was my responsibility to research daily insurance trends while discovering resolutions to prevent future denials. I would report weekly the team’s A/R productivity numbers & goals: 45/person daily average, conduct monthly team audits (85% average or higher) and create weekly meeting summaries that touched on team directives, A/R goals, and new projects. I was thoroughly trained in submitting / following up with appeals, medical records and corrected claims, workman’s compensation, obtaining authorizations for veteran insurance.
Education
Liberal Arts -
Berkshire Community College
11.2011
Medical Reimbursement & Coding - undefined
Bryant & Stratton College
01.2020
Skills
ICD10, Patient & Insurance Calls, Medical Records, Appeals, Clearing Houses (Athena, Waystar, Availity, Change Healthcare, Navinet, Optum), Microsoft Office & Google Suite, Insurance Verification, Payment Posting, Dispute Resolution
Timeline
Remote AR Billing Specialist
Strata Physical Therapy
08.2024 - Current
Remote RCM Billing Representative
Array Behavioral Healthcare
04.2024 - 08.2024
Remote Denials Resolution Lead
Medscan Laboratory
11.2019 - 01.2024
Medical Reimbursement & Coding - undefined
Bryant & Stratton College
Liberal Arts -
Berkshire Community College