SarahAnne Johnson
Acworth
Summary
Results-driven professional with expertise in optimizing operations through outstanding guest relations. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Event Manager
Rh Events And Promotions
03.2021 - Current
- Resolved any issues that arose during the course of an event in a timely manner.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Acted as a liaison between clients and vendors throughout the duration of an event.
- Led volunteer teams, providing direction and support to ensure efficient task execution and team morale.
- Attended and participated in industry events.
Sales Representative Assistant Manager
Cutco Vector
09.2023 - 08.2024
- Responded promptly to customer inquiries via phone calls or emails.
- Assisted in the recruitment, training, and development of sales staff.
- Prepared presentations outlining products or services offered by the company.
- Developed and implemented strategic sales plans to improve customer service, meet sales goals, and increase profitability.
- Negotiated pricing agreements with vendors and suppliers.
- Maintained accurate records of customer orders and invoices.
- Conducted regular performance reviews to ensure employees were meeting expectations.
- Developed effective sales team members through highly individualized coaching.
- Established action plans for team members and helped each person attain objectives.
- Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
- Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
Server
Tin Lizzy's Cantina
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Fieldhouse Social
10.2024 - 01.2025
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
CNA
UT Medical Center
08.2024 - 11.2024
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Documented patient care services by charting in designated areas.
- Observed and reported unusual symptoms and changes to charge nurse.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Education
Nursing
Cumberland Medical Institute
Dallas03-2024
No Degree - Business
Georgia Southern University
Statesboro, GA03-2026
High School Diploma -
North Paulding High School
05-2022
Skills
- Proficient Task Management
- Compassionate End-of-Life Support
- Healthcare Documentation
- Physical stamina
- Problem-solving
- Patient care
- Compassion and empathy
- Versatile Problem Solving
- Critical thinking
- Basic life support
- Teamwork
- Leadership
- Team Development
- Dilligent
- Promotional advertising
- Team leadership and supervision
- Managing events start to finish
- Event staff management
- Customer service-driven
- Team member support
- Customer service
- Positive and professional
- Point of sale (POS) system operations
- Cash handling
- Sales techniques
- Exceptional customer service
- Dining Crew Efficiency Improvement
- Suggestive selling
- Guest engagement
- Strong work ethic
Education and Training
other,other
Timeline
Server
Tin Lizzy's Cantina
02.2025 - Current
Server
Fieldhouse Social
10.2024 - 01.2025
CNA
UT Medical Center
08.2024 - 11.2024
Sales Representative Assistant Manager
Cutco Vector
09.2023 - 08.2024
Event Manager
Rh Events And Promotions
03.2021 - Current
High School Diploma -
North Paulding High School
Nursing
Cumberland Medical Institute
No Degree - Business
Georgia Southern University
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