Sarena Jackson
Lawrenceville
Summary
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant, Chairside
Lipson Dental Group
Lilburn, GA
08.2024 - Current
- Assisted in patient preparation and comfort during dental procedures.
- Maintained sterilization protocols and ensured compliance with safety regulations.
- Managed patient records using electronic health record systems for accuracy.
- Provided chairside support to dentists, ensuring efficient workflow during treatments.
- Educated patients on post-treatment care and oral hygiene best practices.
- Coordinated appointments and communicated effectively with patients regarding scheduling needs.
- Supported inventory management by tracking dental supplies and equipment availability.
- Collaborated with team members to enhance patient experience and practice efficiency.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Registered Dental Assistant, Chairside
Aspen Dental
Griffin, GA
08.2022 - 08.2024
- Facilitated patient preparation for dental procedures, ensuring comfort and readiness.
- Executed sterilization of instruments and upheld cleanliness standards in treatment areas.
- Facilitated dental procedures by promptly supplying essential tools and materials.
- Instructed patients on post-operative care and oral hygiene practices to enhance health outcomes.
Security Specialist
Clayton County Sheriff's Office
Jonesboro, GA
09.2019 - 11.2021
- Monitored security systems and responded to incidents, ensuring safety of personnel and property.
- Conducted thorough investigations of reported incidents, documenting findings for further analysis.
- Assisted in developing training programs for staff on security protocols and emergency procedures.
- Collaborated with law enforcement agencies to support community safety initiatives and information sharing.
Shift Manager
Boston Market
Stone Mountain, GA
10.2017 - 11.2019
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored team members on company policies and customer service standards.
- Implemented inventory management processes to reduce waste and improve stock accuracy.
- Coordinated staff schedules to optimize labor costs while maintaining service levels.
- Conducted regular performance evaluations to identify areas for improvement and development.
- Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
Education
Diploma - Dental Assistant
United Education Institute
Allied Health Administration Associate Degree -
United Education Institution
Jonesboro GaSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Treatment room setup
- Equipment sterilization
- Sterilization techniques
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Oral surgery assistance
- Implants
Certification
•CPR
• Infection control and standard precautions
•HIPAA
•AED
Timeline
Registered Dental Assistant, Chairside
Lipson Dental Group
08.2024 - Current
Registered Dental Assistant, Chairside
Aspen Dental
08.2022 - 08.2024
Security Specialist
Clayton County Sheriff's Office
09.2019 - 11.2021
Shift Manager
Boston Market
10.2017 - 11.2019
Diploma - Dental Assistant
United Education Institute
Allied Health Administration Associate Degree -
United Education Institution