Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarina Graham

Marietta

Summary

Dynamic Operations Manager with a proven track record at Sephora, excelling in team leadership and inventory management. Expert in optimizing supply chain operations and enhancing workplace cleanliness. Adept at coaching teams to achieve high performance while implementing effective quality control systems, resulting in increased operational efficiency and improved customer satisfaction.

I have traveled with the gap to open and implement store standards within their operations teams.

Overview

13
13
years of professional experience

Work History

Logistics Processor

Nordstrom
Atlanta, Ga
11.2025 - Current

-order and fulfillment

  • Processed incoming shipments, ensuring accuracy and timeliness in inventory management.
  • Coordinated logistics operations to optimize supply chain efficiency and reduce delays.
  • Managed documentation for shipping and receiving activities, maintaining compliance with regulations.
  • Implemented inventory control procedures, resulting in improved stock accuracy and reduced discrepancies.

Operations Manager

Sephora
Atlanta, Ga
05.2022 - 11.2024

-led a team of associates on the floor and BOH, on inventory, fulfillment, visual merchandising and quality control of cleanliness within the fixtures. -hiring-payroll-trained and coached team on development within and above their skill set to elevate all team operations drive-inventory control-shipping and receiving-hazmat management-implementing store rules and regulations for seamless day to day operations

Operations Manager/Assistant Manager

Gap
Atlanta, GA
09.2012 - 08.2020
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Increased profit by streamlining operations.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Improved operational workflows, driving efficiency in daily store operations and team productivity.
  • Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.

Education

High School Diploma -

South Cobb High School
Austell, GA

MEDICAL

Faithful Guardian Training Center
Carrollton, Ga

Skills

  • Workplace cleanliness
  • Shipping and receiving
  • Labeling and packaging
  • Warehouse operations
  • Pallet jack operation
  • Transportation regulations
  • Freight management
  • Load planning
  • Stock control
  • Customer service
  • Problem-solving
  • Invoicing and shipping documentation
  • Verbal and written communication
  • Punctual and dependable
  • Decision-making
  • Supply chain operations
  • Materials handling
  • Operational efficiency
  • Warehousing processes
  • Inventory management procedures
  • Team building
  • Purchase orders
  • Shipment tracking
  • Warehouse management
  • Coaching and mentoring
  • Shipping procedures

Timeline

Logistics Processor

Nordstrom
11.2025 - Current

Operations Manager

Sephora
05.2022 - 11.2024

Operations Manager/Assistant Manager

Gap
09.2012 - 08.2020

High School Diploma -

South Cobb High School

MEDICAL

Faithful Guardian Training Center
Sarina Graham