Sashawna Bourne
Covington
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
Work History
General Manager
McDonald’s
Covington
01.2024 - Current
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Delegated work to staff, setting priorities and goals.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Trained employees on duties, policies and procedures.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Created schedules and monitored payroll to remain within budget.
- Monitored progress by establishing plans, budgets and measuring results.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Paraprofessional
Newton County School System
Covington
10.2022 - 01.2024
- Maintained accurate records of student attendance, grades, and progress reports.
- Provided guidance to students in the classroom setting.
- Administered assessments to determine student's academic performance levels.
- Planned and led activities to develop students' physical, emotional and social growth.
- Supported students throughout academic instruction and assignments.
- Collaborated with teachers to adapt materials to meet diverse learning needs.
- Facilitated communication between educators, administrators, and parents regarding student progress.
Assistant Manager
McDonald’s
Madison
08.2017 - 09.2020
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Established processes for monitoring customer satisfaction levels.
- Delegated work to staff, setting priorities and goals.
- Created and managed budgets for travel, training, and team-building activities.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Front end Manager
Stop and Shop
Bronx
10.2014 - 06.2016
- Controlling the front of the store.
- Handling all Cash Drawers
- Using excellent communication skills to resolve customer’s service concerns.
- Build customer relationships by earning their loyalty and trust by being polite and helpful
Education
Hamburger University
Chicago, IL06-2024
Cosmetology -
Georgia Piedmont Technical College
GA12.2021
Administrative Medical Assistant -
Ultimate Medical Academy
06.2018
Teacher’s Aide -
Penn Foster Online School
04.2013
High School Diploma -
Ocoee High School
06.2010
Skills
- Microsoft Word
- Excel
- PowerPoint
- Kronos
- Payroll administration
- Office management
- P&L management
Awards
- CPR/BLS
- Employee of the Month/Team Lead
Languages
English
Timeline
General Manager
McDonald’s
01.2024 - Current
Paraprofessional
Newton County School System
10.2022 - 01.2024
Assistant Manager
McDonald’s
08.2017 - 09.2020
Front end Manager
Stop and Shop
10.2014 - 06.2016
Hamburger University
Cosmetology -
Georgia Piedmont Technical College
Administrative Medical Assistant -
Ultimate Medical Academy
Teacher’s Aide -
Penn Foster Online School
High School Diploma -
Ocoee High School