Saunteria Teyana Moorer
Evans
Overview
8
8
years of professional experience
Work History
Registered Behavior Technician
ABLEKIDS
01.2022 - Current
- Instructed staff members on how to implement behavioral interventions and employ reinforcement strategies properly.
- Tracked data on patient’s progress towards goals and objectives.
- Implemented behavioral intervention based on patient’s individualized needs.
- Observed patients behaviors in various environments to assess goal progression and function ability.
- Instructed new workers on protocols for clients.
- Monitored the well-being of clients and reported on the changes of behavior observed.
- Collaborated with client’s therapist and guardians.
- Ensured safety protocols were followed during each session.
- Maintain accuracy of records collected for each client.
- Assisted with positive behavior development, social relationships, and engagement.
- Hours: Fulltime/40 hours
Substitute Teacher
Columbia County School System
12.2017 - 01.2022
- Administered tests according to school guidelines.
- Maintain accurate record of student attendance, performance, and behavior.
- Engaged students in discussion to promote interest and learning.
- Provided reports on school activities to primary teachers.
- Encourage positive behavior while utilizing effective communication technique.
- Created an educational environment while managing challenging behaviors.
- Hours: 24-40 hours/Varied
Customer Service Specialist
TAXSLAYER
10.2017 - 04.2018
- Aided customers in website navigation, while providing support and resolving complaints.
- Researched complex issues raised by customers, identified solution, and provided timely responses.
- Remained calm and professional in a high stress environment.
- Diffuse tense situations utilizing effective conflict resolution techniques.
- Implemented customer service protocol according to organizational guidelines.
- Collaborated with technical support to identify the root cause of customer product issues.
- Analyzed customer feedback to provide better services.
- Hours: Fulltime/40 hours
Education
PH.D - Industrial and Organization Psychology
LIBERTY UNIVERSITY
Lynchburg, VA08.2023
MA - Applied Psychology with a concentration in Industrial and Organizational Psychology
LIBERTY UNIVERSITY
Lynchburg, VA12.2018
BS - Psychology
AUGUSTA UNIVSERSITY
Augusta, GA12.2016
Skills
- Data collection and analysis
- Data entry
- SPSS
- Data synthesis
- Data mining
- Data gathering and organization
- Academic research
- Research skills
- Skill development
- Quantitative research
- Surveys and interviews
- Clinical documentation
- Psychological assessment
- Leadership
- Data graphics
- Delivering a presentation
- Statistical methodologies
- Microsoft Office
- Team collaboration
- Stress management
- Social skills development
- Organizational skills
- Excellent communication
Publications
August 2020- August 2023
Defended: 08/15/23.
Moorer, S. (2023). "A Quantitative Study Examining Minority Employees’ Comfort Levels within the Organization"
http://digitalcommons.liberty.edu/doctoral/4689
- Conducted original quantitative research study exploring the comfort levels among minority employers and its relationship to job satisfaction and turnover intention.
- Identified research gaps by reviewing previous research and developed original research questions and hypotheses.
- Created and refined survey materials to support dissertation research.
- Constructed and submitted IRB application and survey materials in accordance to instructional guidelines.
- Utilized Survey Sparrow to collect and managed data.
- Applied statistical analysis techniques using Excel and SPSS software (version 26 and 28).
- Interpreted findings and aligned study results with previous research.
Timeline
Registered Behavior Technician
ABLEKIDS
01.2022 - Current
Substitute Teacher
Columbia County School System
12.2017 - 01.2022
Customer Service Specialist
TAXSLAYER
10.2017 - 04.2018
PH.D - Industrial and Organization Psychology
LIBERTY UNIVERSITY
MA - Applied Psychology with a concentration in Industrial and Organizational Psychology
LIBERTY UNIVERSITY
BS - Psychology
AUGUSTA UNIVSERSITY