Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Savannah Adams

Douglas

Overview

14
14
years of professional experience

Work History

Concrete Business Manager

DuraProducts
Douglas
06.2023 - Current
  • * Supervise operations and customer interaction for a residential/commercial concrete business.
    * Manage vendor coordination, appointment setting, and client expectations.
    * Generate reports and track service quality, deadlines, and customer satisfaction.

House Caretaker

Paula Thomas
Douglas
01.2018 - Current
  • Maintain and clean residential properties monthly.
  • Trusted with key access and confidential household tasks.
  • Built long-term client relationship based on reliability and quality service.

Hostess Manager

Your Yogurt
Douglas
01.2013 - 02.2014
  • Delivered excellent customer service, handled payment transactions, and managed customer feedback.
  • Assisted with order issues, product questions, and satisfaction follow-up.
  • Gained early experience with point-of-sale systems and high-volume interaction.

Waitress & Hostess

The County Cabin
Pearson
01.2011 - 01.2013
  • Worked in customer-facing positions in high-volume restaurants including El 1800 and The Country Cabin.
  • Managed complaints professionally, communicated menu details, and handled cash/credit transactions.
  • Trained new team members in customer service best practices.

Education

Real Estate - Real Estate

University of Georgia
GA
07-2025

High School Diploma -

Coffee High School
Douglas, GA
05-2013

Some College (No Degree) - Pre-Allied Health

South Georgia State College
Douglas, Georgia

Some College (No Degree) - Business Technology

Wiregrass Technical College
Douglas, Georgia

Skills

  • Customer Relationship Management
  • Problem Resolution & Escalation Handling
  • Multichannel Communication (Phone, Email, Chat)
  • High-Touch Client Service (Luxury/Retail)
  • Typing Speed: 80 WPM
  • Microsoft Office Proficiency
  • Process Improvement
  • Adaptable to Fast-Paced Environments
  • Empathetic Conflict Resolution
  • Remote/Virtual Work Ready

Affiliations

  • I've participated in donating during COVID to multiple local rehab centers in 2021

Accomplishments

  • Published Poet (2009)
  • Fluent in Microsoft Word and Excel
  • Reliable home office setup (Ethernet, noise-free, headset ready)

Languages

English
Full Professional

Timeline

Concrete Business Manager

DuraProducts
06.2023 - Current

House Caretaker

Paula Thomas
01.2018 - Current

Hostess Manager

Your Yogurt
01.2013 - 02.2014

Waitress & Hostess

The County Cabin
01.2011 - 01.2013

Real Estate - Real Estate

University of Georgia

High School Diploma -

Coffee High School

Some College (No Degree) - Pre-Allied Health

South Georgia State College

Some College (No Degree) - Business Technology

Wiregrass Technical College

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Savannah Adams