Savannah Gay
Harlem
Summary
Dynamic sales associate with proven expertise at GT Package, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and loyalty through effective problem-solving and teamwork. Skilled in cash handling and inventory management, consistently optimizing stock levels while maintaining a welcoming environment.
Overview
23
23
years of professional experience
Work History
Sales Associate/Shift Manager
GT Package
06.2022 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Waitress/Trainer/Bartender
Big Daddy's Bar & Grill
08.2014 - 01.2020
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations, regularly cleaning and sanitizing bar area,
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Maintained inventory of beverage stock and bar supplies.
- Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
Special Needs Nanny
Summer Widener
07.2011 - 06.2014
- Maintained open lines of communication with his mother, providing regular updates.
- Nurtured safe and inclusive environment, allowing him to explore and interact without barriers.
- Boosted his self-esteem through consistent positive reinforcement and engaging activities tailored to individual needs.
- Promoted healthy eating habits by preparing nutritious meals tailored to dietary restrictions or sensory sensitivities.
Household Manager
Rowell Family
07.2005 - 06.2014
- Scheduled appointments for medical, dental, and self-care needs.
- Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
- Coordinated travel arrangements for family vacations, business trips, or special events to ensure seamless experiences.
- Ensured a clean and healthy living environment through meticulous attention to detail in housekeeping duties.
- Planned youth activities to foster intellectual and emotional development.
- Tailored meal plans according to dietary preferences or restrictions while providing nutritious options for all individuals in the home.
- Maintained entire family's schedule and organized events.
Hostess
Logan's Roadhouse
04.2004 - 07.2005
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance, completing daily side work without fail.
Sales Associate
JC Penney Stores
06.2002 - 07.2003
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Education
Harlem High School
Harlem, GASkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Relationship building
- Money handling
- Cash register operation
- Stocking and receiving
Timeline
Sales Associate/Shift Manager
GT Package
06.2022 - Current
Waitress/Trainer/Bartender
Big Daddy's Bar & Grill
08.2014 - 01.2020
Special Needs Nanny
Summer Widener
07.2011 - 06.2014
Household Manager
Rowell Family
07.2005 - 06.2014
Hostess
Logan's Roadhouse
04.2004 - 07.2005
Sales Associate
JC Penney Stores
06.2002 - 07.2003
Harlem High School
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