Summary
Overview
Work History
Education
Skills
Training
Certification
Timeline
Generic

SAVANNAH HAYDEN

Savannah

Summary

Head Cashier with 8+ years of experience in customer service and team management, excelling in resolving issues and ensuring smooth operations. Demonstrated ability to lead training sessions, manage financial accuracy, and foster a creative environment for children. Proven skills in cashiering, food service, and inventory management, with a strong commitment to enhancing customer satisfaction and team collaboration.

Behavioral health professional with strong foundation in applied behavior analysis and client support. Proven ability to implement effective behavior intervention strategies and contribute to meaningful client outcomes. Known for collaborative efforts in team settings and adaptability to evolving client needs. Skilled in data-driven decision-making and maintaining supportive therapeutic environment.

Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

RBT

Able Kids
04.2025 - Current
  • Reduced challenging behaviors through the implementation of positive reinforcement strategies.
  • Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
  • Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
  • Adapted instructional methods according to each client''s learning style, maximizing progress towards goals.
  • Promoted socialization and peer interaction with group activities and play-based learning.
  • Maintained a safe, structured learning environment conducive to the individual success of each client.

PHARMACY TECHNICIAN

CVS
02.2024 - Current
  • Efficiently process prescriptions and manage inventory, ensuring accurate patient care.
  • Handle insurance claims and maintain pharmacy records, improving operational efficiency.
  • Provide exceptional customer service and collaborate with team members to enhance patient experience.

HEAD CASHIER (SUPERVISOR)

Home Depot
07.2019 - 10.2024
  • Supervise cashier training, resolve issues, and ensure smooth shift operations.
  • Address customer and cashier complaints promptly, ensuring high satisfaction.
  • Maintain accurate cash levels in registers, ensuring financial accuracy.
  • Manage register operations, including opening, closing, and cash handling.
  • Lead Kids Workshop, fostering a creative and engaging environment for children.

BARISTA

Starbucks
10.2022 - 07.2023
  • Crafted exceptional beverages, ensuring customer satisfaction. Maintained a clean, welcoming environment. Collaborated with team to streamline operations and reduce wait times.
  • Mastered intricate drink recipes and preparation techniques. Implemented precise inventory management, minimizing waste. Adhered to strict food safety protocols.
  • Fostered positive team dynamics, enhancing workplace morale. Mentored new hires on company procedures and customer service best practices. Contributed to a cohesive work environment.

CASHIER

Walgreens
11.2018 - 11.2019
  • Tracked and stocked inventory, ensuring product availability and reducing discrepancies, enhancing efficiency.
  • Accurately processed cash and card transactions, improving customer satisfaction and reducing wait times.
  • Maintained store cleanliness, significantly enhancing the overall customer experience and store appearance.

TEAM MEMBER

KFC
02.2018 - 11.2018
  • Ensured strict adherence to hygiene protocols, maintaining a spotless environment and food safety compliance.
  • Collaborated with kitchen staff to expedite orders, reducing wait times and enhancing customer satisfaction.
  • Implemented efficient order processing techniques, resulting in measurable improvements in service speed.
  • Maintained high standards of cleanliness, contributing to a positive dining experience for customers.

CASHIER

Chick-fil-A
11.2016 - 08.2017
  • Ensured exceptional customer experiences, boosting satisfaction and loyalty through attentive service.
  • Maintained cleanliness and hygiene standards, creating a welcoming environment for all customers.
  • Accurately processed orders and payments, minimizing errors and enhancing service efficiency.

Education

INTERDISCIPLINARY STUDIES -

Savannah Technical College
Savannah, GA
05-2028

HIGH SCHOOL DIPLOMA - undefined

Windsor Forest High School
Savannah, GA
05.2019

Skills

  • Team Member (Experienced), Food Service (Skillful), Customer Service (Experienced), Fast Food (Skillful), Cashiering (Experienced)
  • Social skills development
  • Training and mentoring
  • Staff management
  • Goal oriented
  • Functional communication training
  • Data collection
  • Incidental teaching
  • Toilet training
  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA

Training

REGISTERED BEHAVIOR TECH TRAINING Georgia Southern Sep 2024 - Dec 2024

CR INSTITUTE 40 HOUR RBT COURSE  Mar 2025- April 2025

Certification

  • First Aid/CPR Certified
  • RBT - Registered Behavior Technician
  • CPhT - Certified Pharmacy Technician

Timeline

RBT

Able Kids
04.2025 - Current

PHARMACY TECHNICIAN

CVS
02.2024 - Current

BARISTA

Starbucks
10.2022 - 07.2023

HEAD CASHIER (SUPERVISOR)

Home Depot
07.2019 - 10.2024

CASHIER

Walgreens
11.2018 - 11.2019

TEAM MEMBER

KFC
02.2018 - 11.2018

CASHIER

Chick-fil-A
11.2016 - 08.2017

HIGH SCHOOL DIPLOMA - undefined

Windsor Forest High School

INTERDISCIPLINARY STUDIES -

Savannah Technical College

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